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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,309 Reviews

1,309 Reviews of Brickell Buick & GMC - Service Center

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December 05, 2019

Long time waiting, but great customer service Good assistance but so long time waiting for services, i think the employees back needs to be more concentrated and focused in their positions and dut More

by ARIELGICAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
November 27, 2019

Great Customer Service The young woman that worked with me was awesome throughout my entire experience, her name was Veronica. She made me feel comfortable the entire time, More

by vernonmccray79@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
November 27, 2019

Free battery My battery died and I was taken care of in a professional manner. The waiting room was very nice and clean. Thank you Brickell Motors! More

by vivi13r
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Betty Serrano, Julio Rodriguez, Carlos Blanco
November 26, 2019

I had to bring the car back to the agency Al día siguiente de la compra tuvimos que regresar el coche a la agencia por fállalas, el Comentario que nos hicieron es que es normal que os cliente More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
Dec 17, 2019 -

Brickell Buick & GMC responded

Dear (**), I hope all is well with you and yours’. My name is Onix Hernandez, Service Director for Brickell Motors. I would like to take this opportunity to personally thank you for having your vehicle serviced with us recently. Everything we do is focused on providing outstanding customer service, anything less than that is simply not acceptable! We are very proud of our Team and their individual levels of commitment to serve you with a “5 Star” quality as well. Please feel free to reach out to me at any time for any additional assistance you may require from us. Thank you for being the best part of Brickell Motors, our valued Customer! Warmest regards, Onix O. Hernandez

November 23, 2019

Excellent service quick and smooth like always. Jonathan Diaz the service manager he is very professional and knowledgeable, he answered all my questions about my car. Thank you More

by AlliB
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
November 22, 2019

Jonathan Diaz, Service Department I was so impress with the service. Everyone was nice dress to be service manager. Everyone was super nice and very helpful. I really thought they were More

by saunders319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
November 22, 2019

Friendly staff and fast service Great staff! I bought a 2019 GMC Terrain, which I’m not too happy with as it has terrible gas milage and it turns way too wide (almost impossible to d More

by GIANRIGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Alfonso, Veronica Yaugel, Betty Serrano
November 22, 2019

Perfect as always! 5 star rating for excellent service as always. I don’t take either of my cars to any of dealer for service. I only have them se vices by Jonathan and More

by BENNETT.AROCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
November 20, 2019

Muy buena Me atendieron súper rápido muy profesional lo recomiendo personas mu capacitadas la mejor experiencia me sentí muy satisfecho lo recomiendo mucho a to More

by Jorgeguayos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
November 20, 2019

Very helpful Very good help very helpful and nice People work was done on time great service Very good help very helpful and nice People work was done on time grea More

by ASR831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
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