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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,309 Reviews

1,309 Reviews of Brickell Buick & GMC - Service Center

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July 31, 2020

Always friendly but highly professional. Problem solving, no matter what difficulty might arise they will always find a solution. Loyalty to them pays out! Thanks for your service More

by SSAGAS2009
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Aug 01, 2020 -

Brickell Buick & GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mario Diaz, GM mario.diaz@brickellmotors.com

July 31, 2020

I requested to have the check engine light, Veronica took care of it just before noon, requested to have Oil & Filter change with tire rotation and the car was ready by 3:30 pm as promise, she even sent me a More

by ARAPHAEL0
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Aug 01, 2020 -

Brickell Buick & GMC responded

Thank you so much for your kind words for Veronica and the team, and for taking the time to leave us this wonderful feedback! Mario Diaz, GM mario.diaz@brickellmotors.com

July 24, 2020

The staff was extremely attentive to my needs, and demonstrated class A customer service. I purchased a truck from them, as well as serviced my truck. More

by adias6
Recommend Dealer
Yes
Employees Worked With
Lino and Sebastian were both excellent. I gave Carlos 4 stars only because he was not knowledgable of the truck I purchased, but he was very helpful, abd followed thru., Carlos Garcia
Jul 24, 2020 -

Brickell Buick & GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Buick & GMC! Mario Diaz, GM mario.diaz@brickellmotors.com

July 15, 2020

Great service, had my car finished 15 minutes before the estimated time, excellent 👍!!,very clean,modern waiting area,small Cafe to eat breakfast, awesome!!,great experience More

by daviddfla1
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Jul 16, 2020 -

Brickell Buick & GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

July 15, 2020

I am a client since 2015 and my service rep has always been Jonathan. Great guy, great customer service. The last time I took my car to do the service, he was training 2 new girls. The one who took care o More

by FRED_ALIOTH
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Jul 16, 2020 -

Brickell Buick & GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

July 03, 2020

Great experience! I went in for routine maintenance and the service rep was very helpful. I also felt safe because the facility was following the safety guidelines regarding Covid-19. Many THANKS!!! More

by DMILLAN305
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Jul 06, 2020 -

Brickell Buick & GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mario Diaz, GM mario.diaz@brickellmotors.com

July 02, 2020

Johnathan was great and really took care of me. The experience has always been great at this dealership, both times Johnathan was a great help, his customer care skills are great and I will definitely More

by Juliana
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Jul 03, 2020 -

Brickell Buick & GMC responded

Hi Juliana, thank you for choosing Brickell Buick & GMC, your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Mario Diaz, GM mario.diaz@brickellmotors.com

July 02, 2020

Excellent service, very efficient, everybody was nice, polite and extremely professional, they answered all of my questions and provided the service requested in a timely fashion. More

by J
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Yaugel
Jul 03, 2020 -

Brickell Buick & GMC responded

We appreciate your business and our team looks forward to serving you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

July 01, 2020

I have taken my car to Brickell since I bought my GMC in 2012 they are very courteous & professional Yesenia Sesin was very helpful & worked to get me the best price for my service More

by RICARDO2010
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin. (10) stars
Jul 02, 2020 -

Brickell Buick & GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Buick & GMC. Mario Diaz, GM mario.diaz@brickellmotors.com

July 01, 2020

Could not have asked for better service from this team. Awesome service that is rarely found. Thank you to Yeseni Sesin, Eric (tech) & Onix Hernandez More

by abrana
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin, Onix Hernandez
Jul 02, 2020 -

Brickell Buick & GMC responded

Thanks for sharing your thoughts about your experience with Brickell Buick & GMC. We appreciate your business and hope to see you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

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