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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,309 Reviews

1,309 Reviews of Brickell Buick & GMC - Service Center

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August 30, 2020

Amazing customer service from Veronica in service department, she is the best and very professional.I am glad to take my car there for service, More

by haritash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Aug 31, 2020 -

Brickell Buick & GMC responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vernica and our team, and we look forward to working with you again. Mario Diaz, GM mario.diaz@brickellmotors.com

August 28, 2020

Great and fast service! Friendly and knowledgeable staff. My new go to place for all my car needs. Everything was great! I was able to work in the waiting room, the cafecito es yummy, and the staff was extre More

by Vgonz034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Aug 28, 2020 -

Brickell Buick & GMC responded

Hello, We appreciate your business and Jonathan, Onix, Veronica, and our team look forward to serving you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

August 24, 2020

Pick up and delivery of my truck was great. The oil change and service was also great. There remains an issue that the dealer didn’t resolve with the trucks 4wd issue. I need to notify the service depa More

by justinstonermiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Aug 25, 2020 -

Brickell Buick & GMC responded

Thank you, Justin, for choosing Brickell Buick & GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mario Diaz, GM mario.diaz@brickellmotors.com

August 19, 2020

Quick service, friendly. Got a different quote and asked if they could match it or get near the other price and they did. Still a little pricey but not too bad. Would recommend. More

by Bwalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia
Aug 19, 2020 -

Brickell Buick & GMC responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Yesenia here at Brickell Buick & GMC. Mario Diaz, GM mario.diaz@brickellmotors.com

August 11, 2020

Good experience and excellent service , always made feel comfortable with the service in my car , safe and secure dealer in this present pandemic , very clean place More

by Willimo
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
Aug 12, 2020 -

Brickell Buick & GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mario Diaz, GM mario.diaz@brickellmotors.com

August 11, 2020

Service Advisor Yesenia Sesin always takes great care of my vehicles. She keeps me updated with the status of my vehicle and assists as possible. I’ve been servicing both my vehicles since I bought them fiv More

by jae1sr
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin, Jonathan Diaz
Aug 12, 2020 -

Brickell Buick & GMC responded

Thank you for your business and for this review. We're happy to hear Yesenia and Jonathan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mario Diaz, GM mario.diaz@brickellmotors.com

August 03, 2020

Excellent service and very helpful. My service advisor, Veronica, was very polite and helpful. Will always go to her for all my service needs. Brickell is second to none! More

by Jackie.babani
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Aug 04, 2020 -

Brickell Buick & GMC responded

It has been a pleasure serving you, Jackie. Quality customer service is always our number one priority, and we're happy to hear that Veronica met your expectations. Thank you again for choosing Brickell Buick & GMC, we look forward to having you as one of our valued customers for many more years to come! Mario Diaz, GM mario.diaz@brickellmotors.com

August 03, 2020

My experience on the service department was in an excellence level. Was quick, efficient and very professional approach from the employees to customer. Will recommend anyone to come to this Departame More

by gonzalezdejesusl
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Yaugel, Mario Murgado JR
Aug 04, 2020 -

Brickell Buick & GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Buick & GMC. Mario Diaz, GM mario.diaz@brickellmotors.com

August 03, 2020

Best dealer among all, seven years of loyalty at as long as they don’t “decay” will always be there. No matter wha difficulty might arise I hava always leaned on manager Jonathan’s excellent performance and More

by SSAGAS2009
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz
Aug 04, 2020 -

Brickell Buick & GMC responded

Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Buick & GMC. Please don't hesitate to reach out if you need anything else. Mario Diaz, GM mario.diaz@brickellmotors.com

August 01, 2020

Excellent service and communication from Yesenia, who was my service representative. She kept me informed at all times and was proactive and courteous. Extremely pleased with service this time. More

by mcabella1
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero & Yesenia
Aug 03, 2020 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mario Diaz, GM mario.diaz@brickellmotors.com

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