Brickell Buick & GMC - Service Center

Awesome service, clean and fast. I love this place. I really appreciate the wonderful mood that always I breath in the entire Dealership. Thanks a lot really appreciate the wonderful mood that always I breath in the entire Dealership. Thanks a lot More

Muy buena experiencia desde el comienzo cuando saqué cita. Text messages con recordatorios y actualizaciones. Todos los empleados super amables y con conocimiento. Super recomendable cita. Text messages con recordatorios y actualizaciones. Todos los empleados super amables y con conocimiento. Super recomendable More

Excellent service. The staff was very friendly and very knowledgeable. They explained what they were going to do and they informed me when my car would be ready. They gave me the right amount of time knowledgeable. They explained what they were going to do and they informed me when my car would be ready. They gave me the right amount of time More

Onix understood my unique situation of frustration and addressed it. To assist guest, I suggest giving them a breakdown of services to prevent he said/she said scenarios addressed it. To assist guest, I suggest giving them a breakdown of services to prevent he said/she said scenarios More

*UPDATE*Mr. Oinx Hernandez called and apologize for the *UPDATE* Mr. Oinx Hernandez called and apologize for the bad service experience and was able to help with the car keys in replacing the battery. He i *UPDATE* Mr. Oinx Hernandez called and apologize for the bad service experience and was able to help with the car keys in replacing the battery. He is a true representation of a customer service. Arrived at 2:50pm asked if I had an appointment and ask for my name. Gentleman told me to sit down and one of the advisor would call me. Had an appointment at 3:15pm. Received a call in the morning to confirm the service. 3:24pm a guy comes in and says just an oil change. Didn’t mention his name or even verified if I was the person from the vehicle. Didn’t verify any information. Just ask if I wanted something to drink and that’s it. 4:38pm stood up to see why is was taking so long. Asked him about the key battery and advisor said he would let me know. When I told him about it he didn’t remember and then proceeded to tell me that they don’t have the battery and come back on Tuesday. Told me I had to pay $76.75 was not advice at all of the total beforehand. Did not receive a receipt or any paperwork of what was done to my car More

Fui 4 veces para un cambio de una parte que se extravío del mi canon sierra estando en garantía. La última vez fui el viernes... El gerente de servicio quedo en llamarme... Todavía lo estoy esperando al ig del mi canon sierra estando en garantía. La última vez fui el viernes... El gerente de servicio quedo en llamarme... Todavía lo estoy esperando al igual que al vendedor que hace casi un mes me iba a llamar para cambiarlo... Lamentable me gustaría seguir con esta marca pero es evidente que no con su sucursal. More

The staff was polite and efficient and they observed proper COVID-19 precautions. They did a great job. I will be going back to them. proper COVID-19 precautions. They did a great job. I will be going back to them. More

El viernes Septiembre 4/2020 lleve mi auto para servivio, el trabajo fue bueno y la atencion de Veronica fue excelente. Muchas gracias Brickell Buick el trabajo fue bueno y la atencion de Veronica fue excelente. Muchas gracias Brickell Buick More

Jonathan and staff are great. Replace a warranty part as well as oil And filter change. Service director also came over and was a pleasure to deal with well as oil And filter change. Service director also came over and was a pleasure to deal with More

Professional, friendly service. My concerns were addressed straight away by Johnathan and Yesenia. Jackie would sold me my car and Veronica respond to my concerns about service and made the necessa addressed straight away by Johnathan and Yesenia. Jackie would sold me my car and Veronica respond to my concerns about service and made the necessary updates for future visits. More