Back

Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,309 Reviews

1,309 Reviews of Brickell Buick & GMC - Service Center

Sort by
October 13, 2020

Good service but if I change the Oil and rotate the tires because they weren’t balanced at the time?? Although the attention is magnificent More

by DEMYT3VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Oct 13, 2020 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mario Diaz, GM mario.diaz@brickellmotors.com

October 13, 2020

Excellent experience in booking appointment, dropping off vehicle and overall service work. Advisor (Jonathan) kept me informed of status throughout. When the time came to pick it up and I couldn’t make it t More

by CPA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Oct 13, 2020 -

Brickell Buick & GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Buick & GMC, we look forward to having you as one of our valued customers for many more years to come! Mario Diaz, GM mario.diaz@brickellmotors.com

October 12, 2020

Profesional service, dealer need more loaner cars so you can offer a better cx service but other than that very well Busines oriented and fast services.... More

by rodneyfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Oct 13, 2020 -

Brickell Buick & GMC responded

Thank you so much, Rodney, for your kind words, and for taking the time to leave us this wonderful feedback! Mario Diaz, GM mario.diaz@brickellmotors.com

October 09, 2020

Yesenia Sesin was very friendly and customer service was excellent. Transportation pickup and drop off was promptly. Nicely done✔ Waiting on Yesenia's call for a b/o part. More

by JMM_18@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
Oct 09, 2020 -

Brickell Buick & GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Buick & GMC! Mario Diaz, GM mario.diaz@brickellmotors.com

October 09, 2020

The service at this dealership is 100% excellent they are very helpful especially Jonathan I am very pleased with the work and maintenance that they do And I’m very satisfied More

by Heidygaytan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Oct 11, 2020 -

Brickell Buick & GMC responded

Thank you, Heidi, for taking the time to share your thoughts on working with our team. We're glad to hear Jonathan delivered such a great experience! Mario Diaz, GM mario.diaz@brickellmotors.com

October 08, 2020

Excellent service, I don’t take my car anywhere else. The crew there is very professional, they communicated with me well throughout the process all day and even delivered the vehicle to my home. Can’t More

by Julia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Veronica Yaugel, Jonathan Diaz, Mario Murgado JR
Oct 08, 2020 -

Brickell Buick & GMC responded

Thank you, Julia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mario Diaz, GM mario.diaz@brickellmotors.com

October 06, 2020

The service was great!!! Thank you Veronica for such a great Service. I also want to thank Nick from parts he also was a big help thanks Nick.... More

by Fritzcharles23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Oct 06, 2020 -

Brickell Buick & GMC responded

Charles, We appreciate your business, and Veronica, Nick, and our team look forward to serving you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

October 01, 2020

I don’t understand how can a dealer keep my GMC Yukon Denali for 2 weeks and they couldn’t figure out what wrong with it More

by JOHNNYD1355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica Yaugel, Jonathan Diaz
Oct 18, 2020 -

Brickell Buick & GMC responded

Hello Johnny, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Mario Diaz, GM mario.diaz@brickellmotors.com

October 01, 2020

Veronica my service advisor she is the Best !!!Always Veronica my service advisor she is the Best !!! Always she taken care of my car batter then every other dealer !!! She always on time with the deliv More

by fabio-miami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ferreira, Veronica Yaugel, Jonathan Diaz
Oct 01, 2020 -

Brickell Buick & GMC responded

Thanks for sharing your thoughts about your experience with Brickell Buick & GMC. We appreciate your business and hope to see you again soon! Mario Diaz, GM mario.diaz@brickellmotors.com

October 01, 2020

The Brickell Motors is outstanding. I have used them since I purchased my automóvile my at the very same location. They have a very professional and country's Service manager And Jonathan Diaz. T More

by CASTILLOANGELALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Jonathan Diaz
Oct 02, 2020 -

Brickell Buick & GMC responded

Thank you for choosing Brickell Buick & GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mario Diaz, GM mario.diaz@brickellmotors.com

...
102
...