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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,309 Reviews

1,310 Reviews of Brickell Buick & GMC - Service Center

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November 17, 2020

Not bad only they forgot to put the wind glass cleaning liquid that was missing. Normal service not great anyway could be better ad example to have signs to guide the customer to the service area. More

by gibivendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Nov 19, 2020 -

Brickell Buick & GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 17, 2020

Veronica was amazing like always. She goes above and Veronica was amazing like always. She goes above and beyond to make sure my needs are met. I would defiantly recommend Brickell Buick & GMC to everyo More

by JMUGAZ111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Nov 19, 2020 -

Brickell Buick & GMC responded

We cannot thank you enough for your wonderful review of Brickell Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 16, 2020

The service was quick and friendly. I was seen the moment I arrived and my car was serviced and washed within the hour. Great customer service. More

by NICKYCHRISTINE1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Nov 19, 2020 -

Brickell Buick & GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 16, 2020

Have oil filter in stock so customers don’t have to wait for more than 2 hours ! I was told my car was going to be wash but it did not happen . More

by adonay2125
Recommend Dealer
No
Employees Worked With
Veronica Yaugel
November 13, 2020

Stephanie was great and super responsive. V v v b b b v b b b b h b b b h b b b More

by jayneritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie lavastida
Nov 16, 2020 -

Brickell Buick & GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 09, 2020

Muy buen servicio muy buena atención fueron muy amables y con mucha profesionalidad tenían amplio conocimiento y quede bien satisfecho con todo el servicio completo More

by rafaelquevedo1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Nov 12, 2020 -

Brickell Buick & GMC responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 06, 2020

Excellent customer service! From start to finish 5-Star Excellent customer service! From start to finish 5-Star service The entire operation from sales to service dept caters to every detail ensuring a More

by JESUS.DAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Yaugel, Jonathan Diaz
Nov 09, 2020 -

Brickell Buick & GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 03, 2020

excellent service from both office staff and mechanics. the lady from the office (yaugel) the best smile and the best deal. and in the cafeteria the kindness startles More

by janivan6908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Nov 05, 2020 -

Brickell Buick & GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

October 23, 2020

Stephanie was very professional, friendly and attentive. Enjoyed our interaction with her! They replaced the tire promptly but the cleaning of the car was awful. Last time was the same!! Price was steep fi More

by GAMOORE1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 23, 2020 -

Brickell Buick & GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mario Diaz, GM mario.diaz@brickellmotors.com

October 22, 2020

Johnathan is always extremely helpful I look forward to seek him wherever I go to service my car very friendly and attentive to my requests More

by marisolrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Oct 23, 2020 -

Brickell Buick & GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and that you found your experience with Jonathan to be a positive one at Brickell Buick & GMC. Please don't hesitate to reach out if you need anything else. Mario Diaz, GM mario.diaz@brickellmotors.com

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