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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,310 Reviews

1,310 Reviews of Brickell Buick & GMC - Service Center

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December 15, 2020

Veronica was very helpful and efficient, car was ready on time and Veronica Uber’d me back to pick up my car. Overall good experience More

by JAMESBREEN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Dec 17, 2020 -

Brickell Buick & GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

December 12, 2020

Excelente customer attention. Personal relationship was great. Great Service Advising by Stephanie Lavastida and outstanding management from Jonathan Diaz. I am very happy with the service from this dealer More

by reynaldot05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida , Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Dec 15, 2020 -

Brickell Buick & GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

December 11, 2020

It is always a pleasure to go to brickell motors for the high quality of the service they provide and above all the good treatment and professionalism that jonathan diaz always has for his clients. More

by Esloversanchezbaquero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Dec 14, 2020 -

Brickell Buick & GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

December 11, 2020

It’s always a pleasure. Whatever I need, I know they will take good care of me. Whether it’s to renew my lease or go in first service..I always get the best! More

by WSZALAZASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Dec 14, 2020 -

Brickell Buick & GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

December 08, 2020

Stephanie was a huge help to me on my visit to the Service area. She is a dedicated employee who treats every customer with great service. She goes the extra mile to always assist clients. I would rat More

by Manlopez1861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario R. Diaz
Dec 10, 2020 -

Brickell Buick & GMC responded

Thank you for this amazing review of your experience with Stephanie here at Brickell Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

December 02, 2020

Muy buena experiencia, gente buena pa hacer negocios amables todo el tiempo y tratan siempre de acomodarse al cliente, Javier el manager me ayudo mucho y Mario el mejor vendedor que he conocido siempre! More

by Suosvymp90
Recommend Dealer
Yes
Employees Worked With
Mario y Javier
Dec 04, 2020 -

Brickell Buick & GMC responded

Muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que pudo encontrar lo que buscaba, incluido el fantástico servicio al cliente de nuestro equipo. Gracias por elegirnos para sus necesidades automotrices y esperamos volver a trabajar con usted en el futuro. Sincaramente, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 27, 2020

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by ALFREDOCABRERA30
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Nov 30, 2020 -

Brickell Buick & GMC responded

Thank you for this great rating! We look forward to working with you again soon. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 24, 2020

As always I had an excellent experience during my service.Jonathan the person who took care of my car was very polite and attentive.Definitely the best dealer in Miami More

by OPR140185@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Jonathan Diaz
Nov 25, 2020 -

Brickell Buick & GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 18, 2020

Took over three weeks and three separate trips to get a working hmi module to replace my broken one, which was frustrating. Had to call often to find out eta, which was usually unclear due to a the part be More

by JA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Nov 20, 2020 -

Brickell Buick & GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 17, 2020

Great customer service specially Stephanie Lavastida she is excellent. Also appreciate complimentary drop off/pick up of my car during the pandemic. I will come again. More

by barretoanam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 19, 2020 -

Brickell Buick & GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy and safe! Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

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