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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,397 Reviews

1,397 Reviews of Brickell Buick & GMC - Service Center

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September 25, 2024

Violeta and Ralph in service is outstanding at total process from stat to finish. It’s rare to find this type of customer service. More

by sorrelsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

She was very polite and helpful, she was on top of our needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clea More

by HLVEGAVEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Worse customer service ever, the only good has been the driver that pickup my car, he was really nice and patient, i would like Karl delivery my car. More

by SAYBELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Violeta Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Excellent service excellent crew excellent service advisor the customer service of this location is the best of south Florida More

by FUTUREGYMRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cabellero Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Izquierdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Ramon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Vila
September 21, 2024

In addition to Yesenia Sesin, Master Technician Alberto was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear More

by adsofge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Master Technician
September 18, 2024

I’m very satisfied with the experience on this dealer…very friendly and professional personal. More

by ISOTOMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Very kind from beginning to end of service. Very knowledgeable of her job. Was up on everything, and took the time to call me and give status on my vehicle. More

by YENIAVILA112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Brickell Buick & GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Para mí a sido un verdadero placer conocerlos a muchos del personal que trabaja en el taller More

by HUMBERTO UPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Brickell Buick & GMC responded

Humberto, ¡nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.

September 16, 2024

La atención especial de Luis Chacón, Violeta y Yesenia Sesin. Hise . Los tres siempre muy atentos, con migo y demás personas, fue lo que pude experimentar, saludos para todos y que continúen así, bendicio More

by pedrosainz1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Brickell Buick & GMC responded

¡Nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.

September 09, 2024

Great customer service but my vehicles issue still wasn’t fixed. Still need proper diagnosis. More

by Ira Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Brickell Buick & GMC responded

Ira, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (786) 833-7053.

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