Brian Hoskins Ford

As a customer, I started dealing with Brian Hoskins Ford in August, 2007, with Joe DeMarino, sales manager, and Michael Ciarlone, salesman. As of last month, I have completed nine new sales and two used sa in August, 2007, with Joe DeMarino, sales manager, and Michael Ciarlone, salesman. As of last month, I have completed nine new sales and two used sales for myself and various family members. The trade in values have been very good and the final price have been very good. All family members are happy with their deals and their vehicles. The reason I like dealing with Joe and Mike is that there is no high pressure sales pitch. The service and parts department have always helped me in whatever way they could. More

Great service and follow-up. I get reminders for service intervals that keep me on track with my PM schedule. They are easy to schedule appts with and comprehensive in looking at the total vehicle no matter intervals that keep me on track with my PM schedule. They are easy to schedule appts with and comprehensive in looking at the total vehicle no matter what I bring it in for. I am on the road a lot all over the Northeast and I need to be confident and safe with how the vehicle is maintained. More

I am so excited and satisfied about my new car - as much today as I was 3 months ago when I got it. Everyone was great, from start to finish. They spent a lot of time helping me decide on the exact right today as I was 3 months ago when I got it. Everyone was great, from start to finish. They spent a lot of time helping me decide on the exact right car for me, and I couldn't be more satisfied. They also took all the time I needed to be sure everything was right before I pulled out of the dealership - even installing my new floor mats themselves. No pressure, just outstanding service that continues long after my purchase. I have told all my friends and family. More

I have purchased several vehicles from Brian Hoskins Ford ( a 2011 Edge last December being the latest) and have always been completely satisfied with the trisection from beginning to end. The employees are ( a 2011 Edge last December being the latest) and have always been completely satisfied with the trisection from beginning to end. The employees are very professional, courteous and respectful and always go above and beyond in their attempt to please the customer. This is the only Ford dealership I will do business with! More

I have been buying cars from Brain Hoskins Ford for 30 years abd Have never been disappointed in their service. They always make you feel welcome and it is a pleasure to do business with them. I own 10 ve years abd Have never been disappointed in their service. They always make you feel welcome and it is a pleasure to do business with them. I own 10 vehicles for business and pleasure and everyone of them has the Brian Hoskins logo on it. More

I recently had 4 tires and front brakes replaced and wanted to thank the service team for such a quick turnaround. I have been having all my cars serviced here for a number of years and would definitely wanted to thank the service team for such a quick turnaround. I have been having all my cars serviced here for a number of years and would definitely recommend this dealership to any one looking for service on their vehicle. TF Downingtown More

From the first time I walked in the door, I've always had an exceptional experience. The staff are very friendly and informative. Purchased my car and have serviced with this dealer for a few years now and an exceptional experience. The staff are very friendly and informative. Purchased my car and have serviced with this dealer for a few years now and have always walked away with a smile. They treat you like they remember exactly who you are from one visit to the next. My son recently graduated from UTI and is Ford Fact accredited. I only hope that he is able to find a dealership such as this to employ him so he can have a wonderful, satisfying work environment. Hats Off to Brian Hoskins Ford. More

Overall my service experience at Brian Hoskins was a wonderful. First off speaking on the phone with the service personal was pleasant. Then Kevin at the service desk was nothing helpful upon my arriv wonderful. First off speaking on the phone with the service personal was pleasant. Then Kevin at the service desk was nothing helpful upon my arrival. The turnaround time was great on my repair was fast! Thanks for the great service! A+ More

This is the second car i bought from Brian Hoskins Ford. Every time i go in everyone from the service team to the sales team is extremely friendly. I bought my second car from Alfie. Alfie was a great sal Every time i go in everyone from the service team to the sales team is extremely friendly. I bought my second car from Alfie. Alfie was a great salesman. He walked me through the whole process and explained everything he was doing. That was the first time i bought a car on my own. I will go to Brian hoskins every time i buy a new Ford. More

This dealer is terrible. We had bought a car from them in January 2011... As soon as we left the parking lot we noticed that the CD player was not working but it was 10 pm already but we talked to someone th January 2011... As soon as we left the parking lot we noticed that the CD player was not working but it was 10 pm already but we talked to someone that told us they will take care of it, we just have to call them, because it is too late now, since they were closed... driving later we noticed that the mirror switch and car lock weren't working either. We took the car home because we live 2 hours away, and they said we can just get it fixed at a dealer near us and that they will pay for it... It's a good thing that we have purchased the extended warranty, otherwise we wouldn't be able to get anything fixed... When we called to tell them that we will be going to a dealer near us to get it fixed, they said no, that we have to come back to them, so my husband drove 2 hours again, just to find out that weren't able to fix the CD player. Also they treated him very bad, on the phone they said that they will return money for gas, and when my husband asked for them to do so, they said no... So he had to leave, we found a dealer who was going to fix the car, we dropped it off... it took 3 weeks to get approval from the warranty company and from the manager to send the check for the radio... Thank God the dealer that we had our car gave us a loaner, otherwise we wouldn't be able to get to work... Everyone at that dealer is so fake and not helpful, they tell you one thing and do something else... or don't do anything at all... you leave a msg and do not get a call back...Also they put the brakes on backwards, we could've killed ourselves...We will never buy a car from them ever again! Be aware! More