Brian Hoskins Ford

This dealership was the easiest dealer I have ever dealt with. I hate buying cars and they made it really easy. Mike Ciarlone, the internet manager, was very responsive with both my wife and me. He came in with. I hate buying cars and they made it really easy. Mike Ciarlone, the internet manager, was very responsive with both my wife and me. He came in on his day off, at night, to get us into our vehicle. I would recommed this dealership, they were great. Doug More

I have just purchased my third SUV from Brian Hoskins Ford and again, the service I received from Ed Kovatch and the rest of the team exceeded expectations. Each time I go into the dealership whether it Ford and again, the service I received from Ed Kovatch and the rest of the team exceeded expectations. Each time I go into the dealership whether it is for service or to buy a car, I am treated as a valued customer. Up front, Ed knew my needs were complex, and he worked hard to find me a car that would fit my lifestyle and stayed within my budget. I had the pleasure of working with the new Finance Manager, Scott Shandler, and my sales person for the second time, Roger Scheiderman. Both gentlemen seamlessly handled the transaction without a hitch. I have Proudly referred many people to Brian Hoskins Ford and everyone has thanked me. I highly recommend this dealership to anyone who is looking for service or to purchase a new or used vehicle. More

I found what car I wanted on the internet and sent an email that was answered almost instantly. Got a trade "offer" just by giving them my old mustangs VIN number and received that amount when trading in email that was answered almost instantly. Got a trade "offer" just by giving them my old mustangs VIN number and received that amount when trading in. This made running numbers to see what monthly payment I would end up with and allowed me to talk the wife into getting a SWEET MUSTANG GT PREMIUM. The internet guy (Mike Ciarlone) was a cool guy that made things move along fast and smooth (it was an hour drive for me). Paperwork was a breeze and the car was VERY clean inside and out, not only when we arrived, but also as I drove away with it. One of the best parts....you can take the mustangs on the highway! More

Everyone was extremely responsive and helpful. I had inquired about an Explorer via the web site and both Ed and Mike got back to me immediately. I needed the ability to tow over 2,000 pounds and Mike inquired about an Explorer via the web site and both Ed and Mike got back to me immediately. I needed the ability to tow over 2,000 pounds and Mike found me a vehicle that could tow that weight; yet also meet other needs such as family travel etc.. Excellent dealership. More

Mike Ciarlone and Joe DeMarino are one of the many reasons why I continue to buy by my new vehicles at Brian Hoskins Ford. Great Customer Service, very Friendly and very educated about the vehicles th reasons why I continue to buy by my new vehicles at Brian Hoskins Ford. Great Customer Service, very Friendly and very educated about the vehicles they sell. I will and I do continue to recommend this dealership to all my friends and neighbors. More

My husband and I had such a wonderful experience with not only the dealer, Mike who sold us our car but with the courteous hospitality of the morale of the dealership. We will definitely go back, and we are only the dealer, Mike who sold us our car but with the courteous hospitality of the morale of the dealership. We will definitely go back, and we are buying a second car in the spring! Thank you Brian Hoskin's Ford! More

Was looking for a 2012 Ford Flex Titanium Ecoboost. Only found 2 in the whole US that fit the options that I wanted. Contacted this dealer about one that they had. They had a Demo model with about 5000 mi found 2 in the whole US that fit the options that I wanted. Contacted this dealer about one that they had. They had a Demo model with about 5000 miles for sale. Dealer was very difficult to work with, took days to respond to questions (Buying a car sight unseen there were many questions we had since we couldn't see or test drive car). Finaly gave a fair offer to the dealer based on research and what Kelly Blue Book stated car was worth, and this was the response I got from the general manager: Good Morning. I am the General Manager of this store and when I am asked what my very best number is for a vehicle by someone that lives 2500 miles away, the last thing I would do is give anything but my very best price. You asked how much it would cost to transport the vehicle to California, you asked how much taxes and tag fees would be and you asked if I could include extended warranty coverage to cover the 4000 miles or so that are on the vehicle. I gave you all the information you requested, they are my very best numbers, if they are not acceptable I understand, but please don’t make an insulting offer after you asked me for my best price. I thank you for your time and apologize for not sending this sooner; we have been very busy with the Black Friday event and yesterdays Sale. Sincerely, Ed Kovatch General Manager Brian Hoskins Ford This was not an insulting offer (just look at Kelly Blue Book). We gave the same offer to the other dealer with the same car and they negotiated with us and we are very happy with them. I would not reccomend this dealer for anyone purchasing from them due to their unfriendlyness. More

Everything went well. Mike was not pushy or obnoxious. He was very friendly and patient. As for the price... You always know the dealer is making money so you just never know if you are getting a good de He was very friendly and patient. As for the price... You always know the dealer is making money so you just never know if you are getting a good deal! We felt like we should have bargained more but we didn't. That was on us! More

The salespeople were extremely friendly, professional, competent, knowledgeable and thorough. They did not pressure us, but provided excellent guidance in response to our questions concerning cars, leasi competent, knowledgeable and thorough. They did not pressure us, but provided excellent guidance in response to our questions concerning cars, leasing, purchasing, and giving us the space to decide for ourselves what was best for us. This was the most pleasant experience I've ever had in purchasing a car. The training that was provided to us to use all the features offered in the car was very thorough. Everything was gone over with a fine tooth comb and we came away having a basic understanding of how everything worked. Again, I have never experienced such thorough education of a vehicle and its features with any other dealerships in the past. In the past, I didn't use most of the features in the car I purchased because I never knew how to use them and the owner's manual was so confusing that it didn't help at all. Mike did an excellent job explaining and demonstrating how things worked. I will certainly recommend this dealership to others and I myself will return to purchase another vehicle in the future. More

There was a problem with the lease. .20 per mile There was a problem with the lease. .20 per mile charged, should have been .15. Mike took care of the issue promptly and we received a correction in There was a problem with the lease. .20 per mile charged, should have been .15. Mike took care of the issue promptly and we received a correction in the mail from Ford within a week. Finance manager did not go over details of paperwork. If he had, I would have caught the error then. When asked, he incorrectly gave me the buyout figure. Overall, Excellent salesman. Weak finance manager. More