Brian Hoskins Ford

My daughter just got her driver's license in December and managed to bump into a guardrail after only 6 months of driving. She was fine, the car was not. We started with a used Ford Escape and I decide and managed to bump into a guardrail after only 6 months of driving. She was fine, the car was not. We started with a used Ford Escape and I decided after this accident that I wanted a bigger car for her to drive, so I focused on the Ford Explorer. I, myself, had purchased several new Explorers in the last twenty years, so I was comfortable with a used one for both reliability and safety, and looks! I went online and checked many different sites, and found a nice looking one at Brian Hoskins Ford in Thorndale, PA. Although I only live ten miles away, I had always gone in a different direction when purchasing my vehicles. Not any more. From the first phone call, to the last follow-up one, I was greeted with kindness, informative conversation and a willingness to accomodate my needs and my price range. No push, no pressure, just a friendly "let's do this" kind of sale which I found both inviting and refreshing. I first spoke with Ed Kovach on the telephone and he held the car until I could get there the following day. I looked at the car, loved it - it was everything they said it would be - and we shook hands and I drove away the following day with a beautiful, well maintained new "used" Ford Explorer for my daughter. Ok, it's really for her to drive, but I leave my Benz in the driveway and sneak hers because I am a Ford girl, bigger the better, and I love the tow hitch for my bike rack and boat trailer. Ed was kind, helpful and just a great guy to talk with and then I met Mike Ciarlone who finished the sale and all the remaining details. Mike made the experience easy, fun and went out of his way to set me up with whatever I needed. He followed up and made sure everything was in place and just as promised! I'm a girl who loves her cars and whether it's a new Explorer or an F150 Platinum (both on my wish list), there is only one place I'd go, and that's right back to Hoskins Ford! Thank you Ed and Mike - your friendliness and professionalism made my own experience a great one, and my daughter and I both smile every time we get in "our" car! More

Recently my 19 year old Toyota failed to operate and was placed in a situation that I "had" to purchase another vehicle. Without a second thought, immediately visited my Ford dealer. My experience with Br placed in a situation that I "had" to purchase another vehicle. Without a second thought, immediately visited my Ford dealer. My experience with Brian Hoskins Ford was "STELLAR." Not only was I provided with a vehicle while my car was being checked, but, when reality set in that another car was in my future, everyone from service, parts and sales treated me like royalty. Ed Kovatch worked diligently with me in exploring all my options. After making my selection of a 2013 Ford Fusion and being offered several vehicles to test drive, Brian Hoskins Ford allowed me to continue driving the loaner vehicle until my color choices, exterior and interior were arranged. The delivery of my new vehicle was painless, seemless and effortless on my part. When I arrived for pickup, everything was ready. "I's" were dotted and "T's" crossed with no frustration, tension or error. As a customer,I was never asked to wait or be set aside. Full attention to my needs and desires were met. I feel compelled to share my gratitude explaining that every single employee greeted and treated me professionally and friendly. Nothing was too much to ask. My experience was wonderful. An extra delight was to witness how well all the employees worked together and seemed very happy to work to be part of the team. I also could not help but notice how clean and orderly the entire dealership was right down to the mechanics shop. I cannot speak for all auto dealers, but, Brian Hoskins Ford shined brightly. This Ford dealership should be the model for auto dealers. I do not anticipate any difficulties with my newly purchased vehicle, and when it does need service, I will happily return to my Ford dealer. It is not often that it is evident to a customer how properly run and efficient a corporation is. My experience instills that all companies and service related professions should "try" to match the excellent experience and service I received. GREAT JOB and many thanks to everyone involved with the dealership and my delightful auto purchase. More

I previously purchased a vehicle from Michael and was thoroughly impressed and satisfied with his professionalism and willingness to assist. When it was time to purchase another vehicle I came back to M thoroughly impressed and satisfied with his professionalism and willingness to assist. When it was time to purchase another vehicle I came back to Michael without hesitation. I recommend the dealership and Michael to my colleagues who are in need of a vehicle. More

Brian Hoskins Ford has been my dealers for many years, and many vehicles! I would highly recommend them to anyone looking for a good deal, with expert knowledge on the vehicles they sell! Ed, and Mike hav and many vehicles! I would highly recommend them to anyone looking for a good deal, with expert knowledge on the vehicles they sell! Ed, and Mike have always treated my wife and I with nothing but great help and professional salesmanship! Thanks guys for another great truck! More

The first time I spoke with Michael, he was very informative and knowledgeable. I was unsure of what I wanted in my vehicle and Michael took the time to send me multiple options and did a great dea informative and knowledgeable. I was unsure of what I wanted in my vehicle and Michael took the time to send me multiple options and did a great deal of research to find SUVs that matched my criteria with and without all of the options. When I came in to test drive the Escape, I told Michael I did a great deal of highway driving and he pointed me in the direction of the 2.0L ecoboost. I insisted that I wanted the 1.6L ecoboost, so he brought that around. He was correct! For the amount of travel I do on highways the 2.0L is the way to go. This reassured me that Michael understood the Escape and its options very well and it made me feel very comfortable that I was working with the right person. From there on out, Michael went the extra mile to make sure I had everything I needed. He was very professional and was a pleasure to work with. I will definately recommend the dealership and Michael to others when they are looking for a new car. Thank you and the car is amazing! More

A++ Experience! From the second I made the call inquiring about a Ford Explorer everyone at Hoskins Ford has been extremely helpful, friendly, knowledgeable, professional and pleasant to deal with. They nev about a Ford Explorer everyone at Hoskins Ford has been extremely helpful, friendly, knowledgeable, professional and pleasant to deal with. They never pushy and I felt the were completely focused and extremely efficient about finding the perfect fit and deal for me. I would highly recommend Hoskins to anyone in the market for a car and I fully intend on using them for all of my future car shopping. I couldn't be any happy with the experience or my new car! Thank you! More

I corresponded with Mike Ciarlone via email for about a week prior to the purchase of my 2010 Nissan Maxima. I live 6 hours from the dealership and was able to negotiate my trade in and the vehicle purcha week prior to the purchase of my 2010 Nissan Maxima. I live 6 hours from the dealership and was able to negotiate my trade in and the vehicle purchase mainly through email conversation. Once we arrived at the dealership the process was extremely pleasant. The numbers I was given via email were exactly what I was given in person and we completed the trade-in and sale without any issues. We were there under two hours and would highly recommend this dealership and Mike to anyone looking for a vehicle! More

The salesman( Mike Ciarlone), took the time to take my wife and I through every step of the process of buying our new car. He made us feel very comfortabe about buying the vehicle. Did not push us into wife and I through every step of the process of buying our new car. He made us feel very comfortabe about buying the vehicle. Did not push us into anything we were not comfortabe with and I was very relaxed and felt no pressure about buying the vehicle. It was a great experience and I am sure we will be buying or next vehicle from Hoskins Ford and in particuler from Mike Ciarlone. More

My experience with Brian Hoskins Ford has been very pleasing. The were prompt to return messages and they gave careful attention to every detail of the sales process, including sending a driver to pick pleasing. The were prompt to return messages and they gave careful attention to every detail of the sales process, including sending a driver to pick me up. I certainly would buy a vehicle again from this dealership because they did as well as can be expected. More

Easiest car buying experience ever !! We knew what we were looking for and Hoskins had it. We drove almost an hour to get to their dealership and when we met Mike, we told him what we wanted and how much were looking for and Hoskins had it. We drove almost an hour to get to their dealership and when we met Mike, we told him what we wanted and how much we were willing (able) to spend and we drove away with a new car !! We bought a Kia from a Ford dealership with a Kia dealership next door . . . . More