Brian Hoskins Ford

The salespeople were extremely friendly, professional, competent, knowledgeable and thorough. They did not pressure us, but provided excellent guidance in response to our questions concerning cars, leasi competent, knowledgeable and thorough. They did not pressure us, but provided excellent guidance in response to our questions concerning cars, leasing, purchasing, and giving us the space to decide for ourselves what was best for us. This was the most pleasant experience I've ever had in purchasing a car. The training that was provided to us to use all the features offered in the car was very thorough. Everything was gone over with a fine tooth comb and we came away having a basic understanding of how everything worked. Again, I have never experienced such thorough education of a vehicle and its features with any other dealerships in the past. In the past, I didn't use most of the features in the car I purchased because I never knew how to use them and the owner's manual was so confusing that it didn't help at all. Mike did an excellent job explaining and demonstrating how things worked. I will certainly recommend this dealership to others and I myself will return to purchase another vehicle in the future. More

There was a problem with the lease. .20 per mile There was a problem with the lease. .20 per mile charged, should have been .15. Mike took care of the issue promptly and we received a correction in There was a problem with the lease. .20 per mile charged, should have been .15. Mike took care of the issue promptly and we received a correction in the mail from Ford within a week. Finance manager did not go over details of paperwork. If he had, I would have caught the error then. When asked, he incorrectly gave me the buyout figure. Overall, Excellent salesman. Weak finance manager. More

Mike was so friendly and helpful. We really appreciate all attention he gave us on our needs. He made it a very quick and easy experience without rushing us! all attention he gave us on our needs. He made it a very quick and easy experience without rushing us! More

Michael was great to work with!! He was kind, honest and professional! I would recommend anyone to see Michael for all of their automobile needs!! professional! I would recommend anyone to see Michael for all of their automobile needs!! More

I would just like to say what an unbelieveable experience i had at this dealership,i got the truck of my dreams at an unbeatable price.First the salesman Mike Ciarlone knowledge of the truck was outstanding, i had at this dealership,i got the truck of my dreams at an unbeatable price.First the salesman Mike Ciarlone knowledge of the truck was outstanding,knew everything on the truck how it worked and was able to explain all the features quickly and made everything easy for me to understand,from the NAV system to pairing my phone,everything was made easy i left there with no questions about anything!Second Ed Kovatch you couldnt ask for a more personable friendly manager, made sure that the truck was affortable and i was happy with the price and payments. He went over all the options i had as far as what banks payments u name it and never at anytime did i feel any pressure from anybody!! There's just not enough words or time to say how happy i am with the whole experience i had at this dealership!! I now have the truck of my dreams and it was made possible by these two gentlemen!! I will send anybody i know looking for a ford truck,car,suv to this dealership without even a second thought!! Sincerly, John F Dickinson JR More

Called to schedule appt. for Ford Recall. Told the service person who answered the phone what we were coming in for....recalled torque converter. He gave us an appt. We dropped off the car at the de service person who answered the phone what we were coming in for....recalled torque converter. He gave us an appt. We dropped off the car at the designated date. Service called us several hours later and asked us if we ever had any work done on transmission. "No" was our answer." Then Kevin said "we don't have the part....it has to be ordered via the vin number. So after taking a day off work and my husband losing time in the morning....and me with no car.....we have to take it back....again! Why couldn't the man who scheduled the appt. ask for the vin # so that the part would be there? Kevin's answer to this question was "I don't know why he did that". Really?!! This isn't the first time we have dealt with the indifference of this service dept. They have no common sense and they don't care how they inconvenience people. I have left a voice message to the service manager and of this writing, she has not returned my call. Kevin didn't even apologize. They just don't care. More

been looking for a quality used truck for a few months,on july 4th my wife and i decided to do a little dealer shopping to get a better idea of what costs we would be looking at. after several stops we came july 4th my wife and i decided to do a little dealer shopping to get a better idea of what costs we would be looking at. after several stops we came accross a truck i was really impressed with.on the way home my wife sugessted i log on to thier web site to see if the vehicle is listed and what info was available.i was completly and pleasantly supprised by the experience. i did the online chat and the next day was contacted and made appointment to meet with mike. i now own the truck i have been wanting. More

Great experience! Everyone was so helpful and eased my husband's mind about his nervousness of buying his first car! I could not have asked for a better group of workers at Ford! We are very pleased! husband's mind about his nervousness of buying his first car! I could not have asked for a better group of workers at Ford! We are very pleased! More

I WOULD LIKE TO EXPRESS MY EXTREME HAPPINESS WITH BRIAN HOSKINS FORD DEALERSHIP AS I AM PICKING UP MY 3RD VEHICLE FROM BRIAN HOSKINS FORD ON SATURDAY AND I AM SO EXCITED. MIKE CIARLONE IS BY FAR THE BES HOSKINS FORD DEALERSHIP AS I AM PICKING UP MY 3RD VEHICLE FROM BRIAN HOSKINS FORD ON SATURDAY AND I AM SO EXCITED. MIKE CIARLONE IS BY FAR THE BEST SALESPERSON I HAVE EVER DEALT WITH AND I WOULD RECOMMEND EVERYBODY I KNOW TO HIM AS HIS ATTITUDE IS FAR SUPERIOR TO ANY OTHER SALESPERSON I HAVE DEALT WITH IN THE PAST. HE WILL BE MY DEALER FOR LIFE AS HE GOES ABOVE AND BEYOND TO MAKE YOU FEEL GREAT ABOUT BUYING A CAR AND FINDS YOU THE BEST PRICE. HE IS TRULY THE BEST SALESPERSON BRIAN HOSKINS FORD HAS EVER HIRED. AGAIN I WISH TO THANK THE TEAM OF BRIAN HOSKINS FORD AND I LOOK FORWARD TO SEEING YOU ALL ON SATURDAY. SINCERELY KIRA DODD More

Buying from this dealer was by far the best experience I have had while buying a new car. Everything went as promised, and my questions were all answered. Salesperson did an excellent job and went over all have had while buying a new car. Everything went as promised, and my questions were all answered. Salesperson did an excellent job and went over all features of my new focus. Really had product knowledge that was top notch. More