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Brian Hoskins Ford

Coatesville, PA

4.8
814 Reviews
At Brian Hoskins Ford, community is at the heart of everything we do. Since opening our doors in 1958, we’ve been driven by more than just a passion for cars—we’re driven by a passion for people. As a family-owned business, we’ve spent decades partnering with local organizations, sponsoring youth sports teams, and donating our vehicles for parades and charitable events. Giving back isn’t just part of our philosophy; it’s our responsibility. Every effort we make is a reflection of our deep commitment to the people we proudly serve. We’re honored to have played a role in shaping our community for over 60 years, and we’ll continue to be here for you—treating everyone who walks through our doors like family.
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2601 East Lincoln Hwy

Coatesville, PA

19320

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Showing 814 reviews

December 15, 2015

Top-notch Team Everyone at the dealership is awesome. Very friendly and down to business. They want to give you the best deal possible. I left feeling very happy and More

by Bentz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Tarter, Marie DiMassa
December 07, 2015

They were happy to get the sale but ................ I purchased a new F-350 Lariat from Brian Hoskins Ford. I had emailed them (and Ford) regarding an issue I had with my rear bumper. No response - no More

by wouldlovetolovemytruck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 18, 2015 -

Brian Hoskins Ford responded

Thank you for taking the time to write about your experience with us. It's Mike Ciarlone. Can you please give me a little bit more information as to what is going on. I have not had any of my customer reach out to me in regards to an issue they were having with their rear bumper on a truck. As you can see from my other reviews, I take my customer service very serious. Please get back to me so we can go ahead and resolve the issues for you. Thank you, Mike Ciarlone 610-384-4242 ext 136 mciarlone@brianhoskinsford.com

Dec 29, 2015 -

wouldlovetolovemytruck responded

As I had corresponded previously, after I got my new truck home, I noticed a slight misalignment of the rear bumper. Upon close inspection I noticed a very minor dent in the left rear bumper cover. While I understand that Brian Hoskins has no obligation once I drove off the lot, I simply asked if you would be willing to work with me on parts. I am actually more disappointed in the lack of response from both Brian Hoskins and Ford than I am with the bumper. But hey if I am going to spend that kind of money on a new truck I certainly would like it to be right on day one.

December 07, 2015

Great dealership, Great people We really like Hoskins! They are a top notch dealership. We really liked our salesman, Mike Ciarlone. When we go back to get our next car we will be r More

by pkinsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 04, 2015

Extremely Happy and Proud I am writing this review to not only let everybody know what a fantastic job Ed K and Mike C did in making not so good news turn into the best news ev More

by emtkd336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2015

Courtsey Delivery I, just, got back from picking up my employer assigned lease car. George Lichowid delivered the vehicle at 0800 today. Even though he has a broken foo More

by Hiram Melkyxxxxz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lichowid
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2015

GREAT SERVICE!!!!! I was very happy with my service. BILL EXPLAINED EVERYTHING IN DEALTAIL. I WOULD GIVE HIM THE HIGHEST SERVICE RATING.. I WOULD DEFFENTLY BUY ANOTHER V More

by red head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schmidt
November 29, 2015

Another great deal at Brian Hoskins Ford! I have been dealing with Brian Hoskins Ford now for the past 15 years. They just put me in a new 2016 Ford Escape that is fantastic. This is my 4th ca More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 28, 2015

smooth , no hassle sale ! I knew what I wanted , Mike Ciarlone was my sales rep . I called that morning, Mike told me to call before I got there so he could have the car read More

by Dave Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Kovatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ciarlone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2015

Great Experience The team at Brain Hoskins is great! When I came in to pick up my car they had everything ready. There was no wait and hassle free. MIke Ciarlone took More

by Jwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 25, 2015

My new Escape I'd drive an hour to get my Ford! It was the simplest process for me, a senior, the staff especially Mike and Ed helped me through all the transactio More

by Lori O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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