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Brian Hoskins Ford
Coatesville, PA
822 Reviews
At Brian Hoskins Ford, community is at the heart of everything we do. Since opening our doors in 1958, we’ve been driven by more than just a passion for cars—we’re driven by a passion for people. As a family-owned business, we’ve spent decades partnering with local organizations, sponsoring youth sports teams, and donating our vehicles for parades and charitable events. Giving back isn’t just part of our philosophy; it’s our responsibility. Every effort we make is a reflection of our deep commitment to the people we proudly serve. We’re honored to have played a role in shaping our community for over 60 years, and we’ll continue to be here for you—treating everyone who walks through our doors like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 3:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 3:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 822 reviews
April 02, 2024
Good experience, knowledge staff, and met my desire to upgrade and trade in value was fair. upgrade and trade in value was fair. More
by dave.wood
Verified Customer
April 01, 2024
I purchased a used 2017 GMC Yukon XL and an extended warranty, which was to cover a suspect transmission, which, in turn, did fail. I had it towed to the dealership, only to be told that parts were goin warranty, which was to cover a suspect transmission, which, in turn, did fail. I had it towed to the dealership, only to be told that parts were going to be difficult to obtain. This forced me to make the decision to trade it in for another vehicle, utilizing an exorbitant down payment, which I was told was "spending my kids' inheritance". The low trade in value coupled with the inflated purchase price of the replacement vehicle were due to what I was told: "used car prices are all over the place". I asked how the Yukon was doing, to which I was told: "it is still putting out a lot of smoke". That Yukon is currently being displayed on the lot for $25000; my trade in value was $18000. I have purchased several vehicles from this dealership over decades and feel that I have experienced such a disservice in this instance, especially when told leases were not worth it, pushing me into used car purchases and thus, higher profits for the dealership and the salesperson. More
by awbode58
March 31, 2024
I always have a great experience at Brian Hoskins Ford! Their communication is excellent and they always do their best to accommodate me if I happen to be under a time crunch. Their communication is excellent and they always do their best to accommodate me if I happen to be under a time crunch. More
by JMHOMEREMOD
March 30, 2024
It was very quick and smooth paperwork, very cool customer service , thank you guys for professional assistance 👍🏻 customer service , thank you guys for professional assistance 👍🏻 More
by mikheil2007
March 30, 2024
Bought a used car from Hoskins and had a great experience. There were some issues, but they went above and beyond to make sure I was completely satisfied with my purchase. I would not hesitate re experience. There were some issues, but they went above and beyond to make sure I was completely satisfied with my purchase. I would not hesitate recommending people to Hoskins More
by russlupton
March 29, 2024
Easy to make an appointment. Was greeted nicely by the staff. Work was done professionally and a summary of the work was provided verbally to me. Was greeted nicely by the staff. Work was done professionally and a summary of the work was provided verbally to me. More
by chas.costanzo
Employees Worked With
March 28, 2024
They whole staff was friendly and also kept me informed about the status of my car. about the status of my car. More
by awilkins
March 28, 2024
Brian Hoskins cares for their customers. The Service department communicates directly and answers all questions. The Service department communicates directly and answers all questions. More
by KEVIN.MARVILL
March 26, 2024
Abby, is always there to help and explain , very knowledgeable, Hope she doesn’t leave!!! knowledgeable, Hope she doesn’t leave!!! More
by DANAB404
