Back

Brewster Subaru - Service Center

Brewster, NY

not yet
rated
31 Reviews

31 Reviews of Brewster Subaru - Service Center

Sort by
June 23, 2021

You are the reason I keep coming back here for service. Thank you Danny , for being so helpful and understanding for many years and many more to come. More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Brewster Subaru responded

We really appreciate you taking the time to leave Danny at Brewster Subaru this awesome review, thank you!

May 24, 2021

Dennis in service is the man. He helped us get our vehicle serviced and was very thorough. I love the fact that they showed me pictures of what was wrong. Great service and a great price. Definitely More

by Happy Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
May 25, 2021 -

Brewster Subaru responded

We're glad to hear Dennis went above and beyond at your service appointment! Thanks for choosing Brewster Subaru for your service needs!

May 12, 2021

Excellent first service on my first brand new Subaru Forester. Danny took the extra time to come out and go thru all the features of my vehicle making sure I finally got the detailed user experience I More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Brewster Subaru responded

We are so happy to hear that you had a great time at Brewster Subaru! Thank you so much for your kind words about our team!

May 02, 2021

This was my first time purchasing a new car. Mitchel was very patient, answered all my questions, and personally walked me through each feature inside the car. I am very satisfied with the deal that I recei More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Brewster Subaru responded

Thank you for this positive feedback, Melissa! We're glad to hear Mitchel could answer all of your questions and go over all your vehicle's great features! We look forward to working with you again at Brewster Subaru!

February 23, 2021

Mitch And Nelson at Brewster Subaru are amazing! I highly recommend Mitch he was excellent! I will never use anyone else besides Brewster Subaru I am more than satisfied with my purchase and the team at Brew More

by DeannaDeBellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MITCH Potack
Mar 01, 2021 -

Brewster Subaru responded

Thank you for your confidence in the Brewster Subaru team! We are glad to have you as a customer!

November 11, 2020

I stop by on 11/09/2020 I need help with my Wrx Dashboard sensor lights, they needed to be reset, after I swapped my winter tires. Zach was able to help me right away that's what I call an excellent customer More

by Blanca Roque
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Johnson
September 17, 2020

Zach is very knowledgeable and professional. He made sure car was done. Great customer service. A great representative for Brewster Subaru He made servicing our car a pleasant event. More

by Jim H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Johnson
November 07, 2019

On October 11 while visiting our daughter & grandchildren, we encountered a problem with our Subaru Forester. While we were in the Brewster area, we called this wonderful dealership. Dennis C More

by kaffl
Recommend Dealer
Yes
Employees Worked With
Dennis Cialini
September 25, 2019

Professional and effiecient. Mr. Fogel was professional and got the best deal he could get for me. He was not intimidating and makes the process quite painless. The support sta More

by jasipoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Fogel, Anthony Matias
April 09, 2019

Bad service Took my car in for the valve spring recall and didn't ask for anything else. The car was returned to me with greasy fingerprints all over the hood. Th More

by Section31HQ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Brewster Subaru responded

Hello, I am very sorry to hear of your experience here at Brewster Subaru. I am the General Manager, Nelson Demelo. First off I'd like to say I'm sorry for not cleaning your car properly before returning it to you as we should have done. I would also like to offer you a full interior and exterior detail valued at $125.00 at no cost to you. It"s the right thing to do! This is not our usual customer treatment here. We will always do the right thing for you and the rest of our customers. I will also have my Technician team take a look at your vehicle to make sure everything is operating as it should. All of our techs are highly trained and extremely detail oriented. We have done over 40 valve spring recalls with all of them having no further issues. So I am very confident all is good with your vehicle but I would like to bring it in for a complete detail and give it another inspection at no cost to you. Please contact me directly @ 845-278-8300 and please ask for me, Nelson Demelo.