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Brewster Subaru
Brewster, NY
2,515 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,515 reviews
January 24, 2024
Very professional, pleasant and easy going process! ! I couldn’t be happier with every part of purchasing a new Subaru here. ! I couldn’t be happier with every part of purchasing a new Subaru here. More
by craig9636
Employees Worked With
January 23, 2024
This is our 5th car from Brewster Subaru and we are very pleased with our experience. Christian Aguilar is an excellent sales person and a wonderful person to work with...thank you pleased with our experience. Christian Aguilar is an excellent sales person and a wonderful person to work with...thank you More
by pmenken
January 21, 2024
This was my first time dealing with Brewster Subaru and it was the best experience ever? Mitch Pollack was great he understood what I was looking for and made it too easy in leasing a new Crosstrek. I coul it was the best experience ever? Mitch Pollack was great he understood what I was looking for and made it too easy in leasing a new Crosstrek. I couldn’t be happier and absolutely love my new car. Mitch is the best…looking for new car go see Mitch! More
by Kap64
Employees Worked With
January 19, 2024
I had a great experience. Mitch made everything so easy and is very knowledgeable. He is great! Mitch made everything so easy and is very knowledgeable. He is great! More
by camila
Employees Worked With
January 16, 2024
Very easy to deal with, professional and I have gotten more than 10 cars here over the years. more than 10 cars here over the years. More
by jc
January 14, 2024
We have purchased several cars from Brewster Subaru and we could not be more pleased. From the Sales Staff, to the General Manager (Nelson) and the Finance Manager (Rich), they make the experience most pl we could not be more pleased. From the Sales Staff, to the General Manager (Nelson) and the Finance Manager (Rich), they make the experience most pleasant. Highly recommend Brewster Subaru, it makes sense that they are expanding to a new facility...it is a quality organization! More
by nob2179
January 12, 2024
Very nice people, very courteous and friendly, however we have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As is customary she got a temporary registration from the dealer while they took care of getting the permanent registration from the DMV. As of this writing, January 12th 2024, the forty-five day temporary registration has expired and the permanent registration has not come through. My daughter is paying for and insuring a car she cannot legally drive. If she's caught driving a car with an expired temporary registration she could be fined and the car could be seized and impounded. She contacted the NYS DMV and they told her, "Based on our records, it appears that the dealer’s registration application has not been processed by DMV yet. Please note that dealerships in New York have a maximum of 45 days to complete the process. Contact the dealer to inquire about the status of the paperwork." We have contacted the dealer several times and, while they've been very polite, we have not had a satisfactory explanation of why they have not completed the application or when it will be completed. Meanwhile we do not have the use of the car and have been inconvenienced. My concern is that this is a car that can't be registered at this point for some reason, and it's not fair to my daughter. I have left a message on the manager's voice mail and have not received a callback as yet. I hope they can resolve this issue very soon. More
by Junior Mintz
January 08, 2024
We received excellent sales and service from Kristen Hetzer and Rich Johnson. They were both knowledgeable, efficient, friendly, and helpful in answering all our questions, showing us all the features Hetzer and Rich Johnson. They were both knowledgeable, efficient, friendly, and helpful in answering all our questions, showing us all the features of the 2024 Impreza, registering our vehicle, procuring insurance coverage, and getting us on our way in our new car. Thank you Kristen, Rich and Brewster Subaru. More
by lhelmbold1122
January 06, 2024
Two different friends recommended Mitchel Pollack for me to talk with about certified pre-owned Subarus (this is my first Subaru after many years of loyalty to cars from another brand). Mitchel was able to talk with about certified pre-owned Subarus (this is my first Subaru after many years of loyalty to cars from another brand). Mitchel was able to provide me with several options - including one that had my number 1 ask and that I purchase. Plus, he answered all of my questions and helped ensure that the whole sales process went smoothly. I highly recommend Mitchel and Brewster Subaru. More
by L
Employees Worked With
January 05, 2024
This is our first Subaru and dealing with Brewster Subaru was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Bo was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Both are very knowledgeable and weren't offended with my questions and took the time to go over everything. I highly recommend anyone looking for a Subaru, go to Brewster Subaru. More
by llee84754
