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Brewster Subaru
Brewster, NY
2,515 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,515 reviews
February 27, 2024
Extremely pleased with my experience at this dealership. They found me a great car for a great price. All of my questions were answered quickly and there were no hidden surprises during the finance phase. They found me a great car for a great price. All of my questions were answered quickly and there were no hidden surprises during the finance phase. Mitchel and Rich went above and beyond to ensure that I was comfortable and that the process was quick and painless. This was by far the best car buying experience I have ever had. Looking forward to the next few years of driving this car and will definitely be back again. More
by harrisont09
February 25, 2024
What a fantastic experience at this dealership. As a woman, I can’t tell you how many times I dealt with misogyny when buying a car. I left it up to my husband in recent years because honestly it’s As a woman, I can’t tell you how many times I dealt with misogyny when buying a car. I left it up to my husband in recent years because honestly it’s just not worth the aggravation. But Brewster Subaru just blew me away with their professionalism, respect, courtesy and just overall friendliness. I get that salesman are in the business to be “friendly” but the folks at Brewster Subaru appear to be absolutely genuine. They have a great product and really don’t need to engage in a hard sell. They just want to get a great car out there at a fair price. Can’t recommend this dealership enough. Patrick, Rich and Mitch all went above and beyond to help us find the right car at a great deal. If I had one criticism it would be with the owners/designers of the showroom. It’s new, big and beautiful but lacks the warmth that their staff emanates. Hoping they allow some personal touches. But it’s a great dealer selling a fabulous car. I’m having a blast driving it. More
by Oddisbun
February 25, 2024
My experience with Brewster Subaru was amazing truly showed how buying a Subaru is like becoming part of the family. showed how buying a Subaru is like becoming part of the family. More
by Tarik Mazahreh
February 23, 2024
Extremely pleased with all the sales personnel. Joe was extremely helpful and if he didn’t no the answer he went starlight to his manager to find the answer for us. Rich was extremely helpful when Joe was extremely helpful and if he didn’t no the answer he went starlight to his manager to find the answer for us. Rich was extremely helpful when going over the contract and all the information while signing the paperwork. Definitely would recommend coming to purchase a car here to all my friends. Love my forester wilderness. More
by Vic
February 22, 2024
Great dealership, pleasant, no hard sell. I found the exact car I wanted and got a great deal. This was the most stress free car purchase I’ve ever experienced. Rich and Anthony, the sales I found the exact car I wanted and got a great deal. This was the most stress free car purchase I’ve ever experienced. Rich and Anthony, the salesman, were great to work with. More
by clannab
February 21, 2024
I found my experience at Brewster Subaru very pleasant everyone was very kind and easy to deal with, and I feel that they valued me as a customer everyone was very kind and easy to deal with, and I feel that they valued me as a customer More
by marianneskelly
February 18, 2024
Since this is our 2nd lease in a row, we obviously like Brewster Subaru. It's also very convenient to our home which doesn't hurt either. Rich is a fun straight shooter, who still makes sure he conveys al Brewster Subaru. It's also very convenient to our home which doesn't hurt either. Rich is a fun straight shooter, who still makes sure he conveys all the important, legal information. We look forward to our 3rd lease with Brewster Subaru in three years. More
by greenhouse38r
February 17, 2024
They found the best deal by far compared to other dealerships and delivered what they promised, no tricks, no xx. dealerships and delivered what they promised, no tricks, no xx. More
by jz
February 17, 2024
Friendly environment ,cozy atmosphere with well trained personnel and spacious.Happy to come back for service personnel and spacious.Happy to come back for service More
by victor.laura.neto
February 12, 2024
This was my ninth Subaru that I have leased or purchased at this location. The leasing process was seamless and the staff (Nelson Demelo, Kristen Hetzer & Rich Johnson) all did their part to make me feel l at this location. The leasing process was seamless and the staff (Nelson Demelo, Kristen Hetzer & Rich Johnson) all did their part to make me feel like a valued customer. It was actually an enjoyable experience. I also like to have my vehicles maintained by the Brewster Subaru service department and Danny Gomes and his staff always take good care of me. More
by HappyCustomer
