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Brewster Subaru
Brewster, NY
2,445 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,445 reviews
May 01, 2015
A GREAT smaller dealer! Most cars Ive purchased in my 22 years of driving have been from dealers where Ive known someone who managed it and that way I eliminated the apprehen Most cars Ive purchased in my 22 years of driving have been from dealers where Ive known someone who managed it and that way I eliminated the apprehension most people feel when walking into a dealer not know anything. Well, I found myself in a situation where I wanted to test drive a new WRX and I just don't know anyone at any of the local Subaru Dealers. I selected Brewster Subaru at first because I knew they had the car in the color that I wanted. So I emailed Michelle, their internet sales manager and she quickly gave me a very good price but informed me the car I wanted had already been sold. I still wanted to go look at the car so my wife and I agreed to come and test drive another color and see if we could order one once we decided. My experience that day went like this... Ive never been at this dealer, but It was fairly small, which is always a good thing in my mind. My wife and I walked into the showroom and Michelle was talking to a customer, so we walked outside to check the lot. While we were out there waiting, Michelles assistant came out and informed us the guy who put the deposit on the WRX in the color we wanted had cancelled his deposit so we could test drive that one. Great! So they let my wife and I just take the car which I loved because I honestly like tests rives where the salesperson does not come with you. After the test drive we all sat down and Michelle went over all the numbers and we put a deposit down. Very low pressure which I love and I'm not the type of person that needs any help making up my mind. My wife and I went home to discuss what we wanted to do and ended up calling back in a day to say we'll take it. All I had to do was email in a credit app and my ins card and we were all set to go. They handled the rest of the details and I showed up, signed the documents and took my freshly detailed car home. While I was there picking up the car Toto took me through a quick but thorough description of the cars numerous features and Michelle took me around and introduced me to various people at the dealership. Everyone was very nice. As I was about to leave, Michelle came out and gave me a Coke for the road as I had mentioned I was a Coke drinker. Just a little detail like that goes a long way with me. I would definitely buy another Subaru from Brewster Subaru. One of the best experiences Ive ever had buying a car. More
by Jeff M
Employees Worked With
Michelle Hardoon, Toto, Jenn, Jenn Brown
April 30, 2015
Excellent Customer Service First time buying a Suburu, and it won't be the last! Toto did a great job going over the differences in the types of cars, and Michelle and Jen were First time buying a Suburu, and it won't be the last! Toto did a great job going over the differences in the types of cars, and Michelle and Jen were incredibly helpful in finalizing the experience. Again Excellent Service!!!! More
by Sue H
Employees Worked With
Toto, Michelle and JEn, Jenn Brown
April 23, 2015
Excellent Service Buying a car from this dealership was smooth, relaxing, and nothing but professional. I had the pleasure of buying a car from this wonderful place and Buying a car from this dealership was smooth, relaxing, and nothing but professional. I had the pleasure of buying a car from this wonderful place and would recommend it to anyone. Thank you so much Brewster Subaru (Jenn/Robyn) More
by treuhaftb
April 02, 2015
Great place to buy a car! Great experience from start to finish buying my second Forester. Frank Loffredo was a friendly, knowledgeable sales professional. The entire manageme Great experience from start to finish buying my second Forester. Frank Loffredo was a friendly, knowledgeable sales professional. The entire management and staff make it a place you want to return to for your next purchase. The only pressure you get is friendliness. I highly recommend Brewster Subaru. Great cars, great people! Tom M. More
by Tom
Employees Worked With
Frank Loffredo, Frank Loffredo
March 28, 2015
Brewster Subaru My friend Tony Natale recommended me to Brewster Subaru and he introduced me to Michelle Hardoon, a really nice and polay lady as a sales associate, s My friend Tony Natale recommended me to Brewster Subaru and he introduced me to Michelle Hardoon, a really nice and polay lady as a sales associate, she gave me a really good price to have the opportunity to leave from Brewster Subaru so happy with my new 2015 Impreza. I will not think twice to recomend Brewster Subaru to all my friends. More
by gooddriver56
Employees Worked With
Michelle Hardoon
