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Brewster Subaru
Brewster, NY
2,515 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,515 reviews
May 28, 2024
Excellent experience at Brewster Subaru. Mitch Pollack was extremely knowledgeable and professional which assisted me in picking the right vehicle. I will definitely recommend Mitch and his Mitch Pollack was extremely knowledgeable and professional which assisted me in picking the right vehicle. I will definitely recommend Mitch and his team. More
by Jbmoran109
Employees Worked With
May 27, 2024
Jack in service department was great other than that I wouldn't come back I asked for the car to get detailed they didn't do it there was a stain on the car and the salesman said i was buying a used car w wouldn't come back I asked for the car to get detailed they didn't do it there was a stain on the car and the salesman said i was buying a used car what do i expect. I was over charged for the warranty and had to go to my credit card to get my money back myself because they refused and and had to go to warranty co and fill out forms to cancel it because they refused to do that to. More
by Ricksnissan
May 26, 2024
Excellent service. My second car from you guys, and I'm sure it won't be my last!!! My second car from you guys, and I'm sure it won't be my last!!! More
by mnc2323
Employees Worked With
May 23, 2024
Rich and Mitch of Brewster were incredibly thorough will the whole process and very receptive to our needs. I have nothing but good things to say about all of them! the whole process and very receptive to our needs. I have nothing but good things to say about all of them! More
by riggsmlangdon
May 22, 2024
Great experience at this dealership. Mitch was easy to talk with and presented information and available options without pressuring us. He answered any questions we had in an informative Mitch was easy to talk with and presented information and available options without pressuring us. He answered any questions we had in an informative way. I would recommend him and Brewster Subaru without hesitation More
by deuts711
Employees Worked With
May 15, 2024
All around great experience from beginning to end. There was no pressure or shaming to purchase extras. I recommend highly There was no pressure or shaming to purchase extras. I recommend highly More
by Cesamalin
May 15, 2024
The staff and customer service at Brewster Subaru is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is looking for in a vehicle, and helping you accomplish that. Kristin, Rich and Christian were great. My husband, and I, cannot say enough about how wonderful Brewster Subaru was. Thank you! More
by housesbylisa
May 14, 2024
Rich was pleasant to deal with: patient and articulate in explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available t explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available to help if I had specific questions about my new vehicle. More
by orangekory
May 14, 2024
I came to Brewster Subaru after first visiting Colonial Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. The staff was polite, professional and not pushy (which is a huge turn-off for me). The financing process was smooth and easy and I would recommend both Rich and Connor to anyone looking for a used vehicle! More
by awendel227
May 14, 2024
ABSOLUTELY awesome. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. It drives beautifully. My salesman, Lou Criscione, was very understanding to my wants and needs of the new vehicle. There was one instance where he "tried to sell me something" - Armour-All interior proofing. At first, I declined, very hesitant. Then, Danny from the Service Dept. stopped by to chat with me and I asked him about it. Since Danny recommended it, I went for it. And you could even ask Lou - he'll tell you how unsure and confused I was until Danny reassured me. I trust Danny and his coworkers in Service FULLY. Lou was methodical in processing my request for a new vehicle. Detailed and very patient. He completely understands what the customer wants. He knows that his vehicle needs are different from the person in front of him. I so much appreciated that. I next went to Richard Johnson to handle the financial issues. He was as honest as could be. Again, detailed and line by line, not missing a beat. Wonderful people that helped me and gave me the vehicle that I've been wanting to have for over one year. Thank you, Brewster Subaru. See you in November for my first check-up. More
by jrella
Employees Worked With
Other Employees :
Louis Criscione, my salesman. 5-star.
