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Brewster Subaru
Brewster, NY
2,548 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,548 reviews
October 23, 2019
out standing they held the car for 2 months buyback problem They worked with me I had to wait for a buy back from a lemon law that took 2 months. Mitch was great!! I had picked out the new car and it was hel They worked with me I had to wait for a buy back from a lemon law that took 2 months. Mitch was great!! I had picked out the new car and it was held no problem so when my buy back was completed my deal with Mitch was finished and I got my new car. More
by ltekula
Employees Worked With
October 23, 2019
First time @ Brewster Subaru Robyn Rey was my first point of contact. She listened to what I was looking for, and found exactly what I wanted. She was a pleasure to deal with and Robyn Rey was my first point of contact. She listened to what I was looking for, and found exactly what I wanted. She was a pleasure to deal with and very informative. Thank you Robyn - you are exceptional. She introduced me to Danny Gomes, Service Advisor and I was confident my new vehicle will be expertly serviced. Rich Johnson, Business Manager was a pleasure to meet and step by step went over all the final financial paperwork to complete the purchase. Thank you all!! More
by Kathy
October 22, 2019
Great Personalized Experience This is my fourth Legacy. Shopped at three dealers but Fred was the only one to return phone calls. Appreciate his Customer Service. Appreciate his a This is my fourth Legacy. Shopped at three dealers but Fred was the only one to return phone calls. Appreciate his Customer Service. Appreciate his attention to explaining the car features before I drove away. More
by Legacy4
Employees Worked With
Marcy Lynn, Fred Fogel
October 18, 2019
Best new car purchase ever From our first meeting with Robyn to driving out of dealer, Robyn made a complicated purchase/ lease a piece of cake. We are older purchasers and ‘‘t From our first meeting with Robyn to driving out of dealer, Robyn made a complicated purchase/ lease a piece of cake. We are older purchasers and ‘‘tis was our 3rd Subaru over time. Robyn took a great deal of time and effort to make sure all questions were answered and that we were happy with our beautiful new car. She is a gem and we would be very happy to work with her again More
by Diane K
Employees Worked With
Marci Lynn, Robyn Rey
October 16, 2019
My second subaru I got my first subaru 3 years ago and Mitchel helped me with my purchase everything went so well I came back to get my 2nd car and also wanted Mitche I got my first subaru 3 years ago and Mitchel helped me with my purchase everything went so well I came back to get my 2nd car and also wanted Mitchel because of his knowledge and his kindness what a nice guy, I can remember when going in for service how he would see me and come over a chatt and also ask how I like the car More
by AM
Employees Worked With
October 16, 2019
Cherry on Top Actually..Black Cherry on Top..I purchased a 2013 Impreza which is Black Cherry 😁. I worked with Mitchel Pollak and had a very comfortable and pleas Actually..Black Cherry on Top..I purchased a 2013 Impreza which is Black Cherry 😁. I worked with Mitchel Pollak and had a very comfortable and pleasurable experience. Mitch is very friendly,knowledgeable and helpful.In fact, you can refer to him as "Marvelous " I also would like to thank Marcy Lynn..High 5 to both Mitch and Marcy Lynn ✋✋ More
by Brother Bob
October 12, 2019
Everyone we came in contact was helpful and kind Not only did we get the exact car we wanted, the process was effortless and a pleasure to deal with everyone we came in contact with at this dealersh Not only did we get the exact car we wanted, the process was effortless and a pleasure to deal with everyone we came in contact with at this dealership. From Nelson to Anthony to Rich the experience was outstanding and we would never consider buying a Subaru anywhere else. More
by oaf
October 11, 2019
So helpful! Very helpful, kind and diligent! Highly recommend! Walked is through every step from beginning to end. Was able to find a car exactly the car I was lo Very helpful, kind and diligent! Highly recommend! Walked is through every step from beginning to end. Was able to find a car exactly the car I was looking for. More
by Sara
Employees Worked With
Robyn Rey
October 09, 2019
We bought our first Subaru with Robyn and she was great. We came back and purchased another one today. Very pleased with her and the dealership. Would highly recommend. We came back and purchased another one today. Very pleased with her and the dealership. Would highly recommend. More
by Rose
Employees Worked With
Robyn Rey
October 09, 2019
Great Experience Purchasing my New Car I have been a customer at Brewster Subaru for many years. I bought my new Subaru Outback in August of this year and I am very happy with it. My sale I have been a customer at Brewster Subaru for many years. I bought my new Subaru Outback in August of this year and I am very happy with it. My salesman was Anthony Pilla and he was outstanding! He answered all of my questions and made me feel at home during the whole buying process. This is the sixth vehicle I bought from Brewster Subaru and they are the number one Subaru dealership! I would not go anywhere else to buy my cars. Thank you to Nelson the manager and Rich for their help as well! Paula B. More
by apbarone
