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Brewster Subaru
Brewster, NY
2,547 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,547 reviews
December 09, 2019
Excellent service and helped with everything I needed. Would recommend to anyone looking for a new car. Very good service. Robin was very helpful and friendly Would recommend to anyone looking for a new car. Very good service. Robin was very helpful and friendly More
by Steve5p5
December 09, 2019
BVisconti Salesperson, Anthony Pilla, was extremely helpful, knowledgeable and courteous. This is the second Subaru that I purchased from Brewster Subaru and w Salesperson, Anthony Pilla, was extremely helpful, knowledgeable and courteous. This is the second Subaru that I purchased from Brewster Subaru and would recommend them highly. Anthony is a great guy and would recommend him highly. No pressure and worked with us wonderfully. Nelson DeMelo was easy to work with. Accommodated us in everyway possible to come up with a fair price that we were extremely satisfied with. Great Experience. Rich Johnson was very pleasant and so easy to work with and knowledgeable about all our finances and everything went smooth. In and out in a breeze. I think the whole staff at Brewster Subaru are great and a pleasure to work with. I recommend them highly. I'm now a Subaru Lifer. More
by Bill V. Satisfied customer
December 09, 2019
True customer service operation through and through. If your in the market for a new car and want a quality product that is accompanied with true professional customer service this dealership is the p If your in the market for a new car and want a quality product that is accompanied with true professional customer service this dealership is the place to visit. Great people who care and want you to be satisfied every step of the way. My rep was Mr. Pilla and his willingness to go the extra mile sold me on him and then his product immediately. More
by gchahanovich
Employees Worked With
December 08, 2019
Outstanding Customer Service We had previously worked with Anthony on a lease of a new car a few years back. In that process, Rich also helped us. Three years later, the lease w We had previously worked with Anthony on a lease of a new car a few years back. In that process, Rich also helped us. Three years later, the lease was due and we went back to see Anthony. Anthony, as well as Rich, remembered us both immediately. Anthony took the time and worked with our limited schedule this week and assisted us in the purchase of a 2020 Subaru Forester Sport, all while sharing his knowledge. Nelson assisted Anthony in helping us get the best deal possible for our new purchase all while assisting us with an easy transition of turning in the lease. Once again, Rich took the time to assist us and explain every detail and warranty to us, as well as finding the best rate possible for our new purchase. Although Anthony, Nelson and Rich were the main contacts for our transaction, every member of the dealership were welcoming and friendly each and every time. We finished our transaction after closing time but Anthony took the time to go over the entire car with us, without rushing us. Anthony was amazing to work with, as well as Nelson and Rich and we look forward to working with them again in the future. Thank you to this amazing team!! All the best. More
by Shawn
December 07, 2019
Great buying experience It was a pleasure dealing with Ralph and Rich when selecting my new Subaru from the test drives to the final sale. Pricing on car and trade in was mo It was a pleasure dealing with Ralph and Rich when selecting my new Subaru from the test drives to the final sale. Pricing on car and trade in was more than fair. The staff is friendly, return phone calls and delivered on time. The best car buying experience by far. More
by vjohnson307
December 04, 2019
Overall Satisfaction Fred Fogel and the sales manager, Patrick Larson, were very resourceful in finding me a 2020 Grey Legacy XT as the car is new and in short supply. Th Fred Fogel and the sales manager, Patrick Larson, were very resourceful in finding me a 2020 Grey Legacy XT as the car is new and in short supply. They also worked with me to craft a deal that I was comfortable with. I never felt pressured! Also when I found a much better trade in deal for my 2012 Cadillac, they were the first to say take the other deal as they couldn't meet the offered value. I'm looking forward to working with Brewster Subaru for all my car's service needs. More
by cahayesltd
Employees Worked With
Fred Fogel
December 03, 2019
A breese It was a pleasure dealing with Robyn, I was a BMW & MeBe tech for 30 years, & having purchased a few new cars & trucks I can say she's the best sale It was a pleasure dealing with Robyn, I was a BMW & MeBe tech for 30 years, & having purchased a few new cars & trucks I can say she's the best sales person I have ever dealt with. Excellent product knowledge, gave me a solid price no BS. It was so good we considered a 2nd car. Even threw her a curve ball at pick up & she pulled the rabbit out of the hat. Marci Lynn in F&I also very knowledgeable she found me an additional $150.00 off at pick up & I was in & out in minutes. Nice job lady's Many Thanks Stephen More
by sbcernak
Employees Worked With
Marci Lynn, Robyn Rey
December 01, 2019
Purchased New Car Awesome experience. We live in Virginia and came up for the holiday and stopped by for a look. Nothing in our area comes close to the level of excel Awesome experience. We live in Virginia and came up for the holiday and stopped by for a look. Nothing in our area comes close to the level of excellent service at Brewster Subaru. Robyn is fantastic! She took the time with us and carefully walked us through the options and was able to answer all of our questions. Rich was great; there are were no surprises when it came to lending, plus we learned the details about the warranty that we didn't know before. We are super pleased. Thank you so much! More
by bigger.david
November 30, 2019
Great Customer Service Experience! I received the most excellent and courteous service from Brewster Subaru, NY! My Salesman Mith Pollak was excellent and could not have been better I received the most excellent and courteous service from Brewster Subaru, NY! My Salesman Mith Pollak was excellent and could not have been better to work with Him. I really appreciated the way He interacted with me, He made the purchase of the car so easy. He was very Personable and Friendly. I would certainly recommend Him to anyone looking to purchase a vehicle. Thank you Subaru and Most definitely THANK YOU to MITCH POLLAK! Dan B. More
by Dan Bell
Employees Worked With
November 30, 2019
Great first car experience! I got my very first car with Fred! He made the search and purchase very easy, and he did everything with a smile! I highly recommend him! I got my very first car with Fred! He made the search and purchase very easy, and he did everything with a smile! I highly recommend him! More
by Melissa
