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Brewster Subaru
Brewster, NY
2,495 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,495 reviews
August 18, 2024
Very kind and easy to work with. We went in 1 day and left the next with a new car! Highly recommend We went in 1 day and left the next with a new car! Highly recommend More
by Mike L
August 14, 2024
We couldn’t have asked for Better! Roy , Mike and the whole Team were Fantastic! From start to finish!! Thank you for the Best Experience Roy , Mike and the whole Team were Fantastic! From start to finish!! Thank you for the Best Experience More
by gno1230
Employees Worked With
Other Employees :
Mike walked me thru the new technology
August 13, 2024
Rich was pleasant, knowledgable and made the process smooth and easy. He explained everything that had to be signed and all my options. smooth and easy. He explained everything that had to be signed and all my options. More
by stuart.zavin
August 12, 2024
They were very accommodating, polite, and friendly. They were very helpful to me. I would highly recommend them They were very helpful to me. I would highly recommend them More
by vax54
August 11, 2024
Absolutely great experience. Amazing staff. Everyone we dealt with was accommodating, easy, and patient with all of our questions. Most importantly, they did what they said - the Amazing staff. Everyone we dealt with was accommodating, easy, and patient with all of our questions. Most importantly, they did what they said - there was no confusion, misleading information, or aggressive sales department like other dealerships we have dealt with in the past. They listened and delivered. Highly recommend Brewster Subaru. More
by er2
August 07, 2024
Very accommodating, easy to work with not one snag. That's more then you can ask for. That's more then you can ask for. More
by JD
Employees Worked With
August 07, 2024
Purchased used 2020 JEEP Grand Cherokee july 2024. Horrible experience from the day i showed up for vehicle. Was told both batteries had been replaced car was detailed a damaged wheel well moulding wa Horrible experience from the day i showed up for vehicle. Was told both batteries had been replaced car was detailed a damaged wheel well moulding was replaced. I arrived at dealership and repairs where not complete and car was not detailed and the second key was also not available but they would pay for one. I was unhappy and was actually walking out the door when the manager, salesman and finance guy all promised they would have car ready in 2 hours. Shame on me i stayed and purchased the vehicle. Fast forward a month later and still no key fob. Finslly after numerous calls to Patti. I was promised again that a key fob was reserved at a jeep dealership near my home and Brewster Subaru would pay for fob and programming as previously agreed. Upon taking my jeep to local dealer i was informed that battery B was never replaced and was extremely low. Another lie from Brewster Subaru. Have never had such a poor experience from a dealership. Oh and they fired the salesman within days of my purchase. Most likely because he voiced his concerns that the car wasnt ready when i arrived. . More
by Brewstersubarucrooks
Employees Worked With
Unknowns
August 06, 2024
Amazing people, friendly, kind, personable, and just an awesome experience. So glad this location was recommended to me. Thanks again. awesome experience. So glad this location was recommended to me. Thanks again. More
by ecgrad02
August 04, 2024
Very nice stuff. Good communications skills.Thorough explanation and procedure. Rate five stars.Like it Good communications skills.Thorough explanation and procedure. Rate five stars.Like it More
by sasa.driecna
August 01, 2024
Great quick easy. Everything went smoothly. All were helpful. Car was immaculate everything was done as they said they it woukd be. Everything went smoothly. All were helpful. Car was immaculate everything was done as they said they it woukd be. More
by ferrara.68
