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Brewster Subaru
Brewster, NY
2,456 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,456 reviews
November 20, 2024
Everyone was extremely helpful and nice. Kristen, Andre and Rich all made the process of trading my car in and getting a new one go seamlessly! Kristen, Andre and Rich all made the process of trading my car in and getting a new one go seamlessly! More
by julia.alvarado415
November 18, 2024
Very happy working with Kristen at Brewster Subaru. Trustworthy dealership with great sales and service team. Trustworthy dealership with great sales and service team. More
by Marydmaloney
November 17, 2024
They are NOT I repeat NOT like other dealers. Everyone was wonderful through out the process of my purchase. The entire staff is warm and friendly. The hospitality is above and beyond there. My s Everyone was wonderful through out the process of my purchase. The entire staff is warm and friendly. The hospitality is above and beyond there. My sales person Anthony Pilla was awesome. He was very helpful and puts no pressure on you. Rich Johnson makes the numbers side of it a less stressful situation. So glad I made the 35 minute drive there. Their positive reviews and awards live up to the billing. Highly recommend this place. More
by clayton.heg68
November 15, 2024
Provided information we needed to make an informed purchase. Attentive and made us feel comfortable purchase. Attentive and made us feel comfortable More
by ames10512
November 14, 2024
Kristen was a delight to work with. We purchased a 2023 Crosstrek LTD as a CPO vehicle from her with 16K miles on it. Brewster Subaru is a terrific dealership, and everyone we dealt wit We purchased a 2023 Crosstrek LTD as a CPO vehicle from her with 16K miles on it. Brewster Subaru is a terrific dealership, and everyone we dealt with was topnotch including Michael, Ty, and Patrick...and especially Kristen! More
by BruceB
November 14, 2024
The sales person was extremely helpful and Finance person was very helpful and thank you for the hospitality was very helpful and thank you for the hospitality More
by Wjf709
November 09, 2024
Very accommodating, attentive, knowledgeable and friendly staff. I am a return customer. Rich and Anthony were great. Michael the vehicle person was great as well. I know I'll see them during service visits. staff. I am a return customer. Rich and Anthony were great. Michael the vehicle person was great as well. I know I'll see them during service visits. Thank you! More
by talez
November 09, 2024
Patient, flexible, and easy to work with. Kristen Hetzer and Rich Johnson were patient, courteous, and easy to work with. Overall great experience! Kristen Hetzer and Rich Johnson were patient, courteous, and easy to work with. Overall great experience! More
by subaruz
November 06, 2024
Efficient and personable employees. Didn’t feel pressured at all. Listened to my wants and needs and helped me find the best deal for me. Definitely recommend! Didn’t feel pressured at all. Listened to my wants and needs and helped me find the best deal for me. Definitely recommend! More
by CandieR
November 04, 2024
Kristen Hetzer is terrific. She even met us in the parking lot with our paperwork as well arrived at the dealership. She is very responsible, responsive and a pleasure. She even met us in the parking lot with our paperwork as well arrived at the dealership. She is very responsible, responsive and a pleasure. More
by dsinger0
Employees Worked With
