Brewster Ford

Brad Stans at brewster ford was very professional My experience at Brewster Ford was excellent. Brad Stans helped us find the exact 2015 escape we were looking for. There was no pressure this was the My experience at Brewster Ford was excellent. Brad Stans helped us find the exact 2015 escape we were looking for. There was no pressure this was the 2nd car we have bought from them. I would definitely recommend this dealer ship and would also recommend Brad. He was a true professional. Pete in finance was also very helpful Mike More

Great Dealership and Salesman Kevin Panipinto was a great sales man, knowledge, great personality and friendly, I would highly recommend Kevin as a great salesman and the service d Kevin Panipinto was a great sales man, knowledge, great personality and friendly, I would highly recommend Kevin as a great salesman and the service department is excellent! More

Great Place to Buy Your First Dealership Car I found Brewster Ford online when I was searching for a new car. When I called in it turned out that the car was not at the dealership, however that w I found Brewster Ford online when I was searching for a new car. When I called in it turned out that the car was not at the dealership, however that was already noted online, I just happened to overlook it. Brad (the salesman) said he could get the car there next day so I could take a look at it. When I went to see that car my girlfriend met me there. After 4 or 5 months of looking for cars at a ton of different dealerships in the area, Brad was the first to acknowledge my girlfriend and not just walk right by her. He is a very nice guy who wants to get you in the car you want. Brad pulled the car fax on the car for me, let me take it out on my own, and he held it at the dealership for me while I was working on figuring out my finances. I ended up with a great car and I could not be happier. I have not had any experience with the service side of the dealership yet but I will update my review once I do. When I am ready to get my next Mustang I will give Brad another call. More

Excellent buying experience with Brewster Ford Reached out to Brewster Ford through their advertisement on cars.com. Got in contract with Kevin Panepinto who was extremely helpful to close the dea Reached out to Brewster Ford through their advertisement on cars.com. Got in contract with Kevin Panepinto who was extremely helpful to close the deal on my used Ford. More

pleasant My experience at Brewster ford was very pleasant from start to finish. It seemed that everyone I dealt with was knowledgeable and willing to take the My experience at Brewster ford was very pleasant from start to finish. It seemed that everyone I dealt with was knowledgeable and willing to take the time to address any concerns. More

First Rate! This review comes long overdue! I suppose because I really wanted to take the time to write a proper and deserving review for Landon Johns, my sales This review comes long overdue! I suppose because I really wanted to take the time to write a proper and deserving review for Landon Johns, my sales consultant at Brewster Ford. I have been dealing with Landon for over 2 years now. He has assisted me with the leasing of 2 Ford Escapes, each time with pleasurable and affordable results. He’s an outstanding, caring & HONEST (yes I know, rare) sales person who I’m proud to now call my friend. Each time truly listening and meeting all my car needs. I first met Landon in 2012 shortly after Super Storm Sandy totaled my Ford Explorer. He was able to put me as ease, which is no easy task for a woman in search of a new car and provide me with all the applicable discounts and rebates due to my unfortunate circumstances, resulting in the lowest possible monthly payment imaginable for the 2013 Escape. At the end of my 2 year lease agreement, I drove 2 hours from Brooklyn to Brewster just to deal with him again. And once again he delivered a new 2015 Escape, with the same exceptional service and payments tailored to my needs. I’ve come to grips that I’m not an easy customer to deal with and I certainly had plenty of challenges for Landon, but he handled them all with ease and professionalism. I will continue to bring my business to him, and unquestionably refer all family and friends right his way. More

Very happy with Brewster Ford I worked with Larry to lease a 2014 Focus ST. We were able to get to a fair price, Larry was familiar with the car's features, and they detailed the I worked with Larry to lease a 2014 Focus ST. We were able to get to a fair price, Larry was familiar with the car's features, and they detailed the car prior to delivery for me. Larry even came in on his day off to get the deal done. I would definitely buy another car from them - Hopefully a 5.0 Mustang in a few years.... More

Excellent Experience at Brewster Ford Like many women, buying a new vehicle has never been an enjoyable undertaking. This time around I researched dealerships in my area and decided to gi Like many women, buying a new vehicle has never been an enjoyable undertaking. This time around I researched dealerships in my area and decided to give Brewster Ford a try based on the favorable reviews from other customers. I had the serendipitous good fortune of meeting Brad Stans who quickly dispelled any apprehension I felt in dealing with a car salesman. Brad listened to me, he answered my many questions, he addressed my concerns, he responded promptly to my emails and most importantly he helped me find a great vehicle that I am extremely happy with. It was an absolute pleasure to work with Brad Stans. He possesses exceptional customer service skills which he executes with perfect integrity. Throughout the entire process I never had a moment of uneasiness or misgiving regarding Brad, the finance department or Brewster Ford in general. I was treated with the utmost respect and never felt pressured in any way. Completely absent from this dealership are those scammer type salespeople that are so evident at other dealerships. I have no reservations recommending Brewster Ford to anyone looking for a great car buying experience. My sincere gratitude to my salesman Brad Stans, Pete in the finance department and all the other good people at Brewster Ford. And a big thank you to the Volz family for running a first-class business. More

xxxx on Earth Stay away from this place if you can make it to the next garage or nearest dealership. Danielle, the service MANAGER, is a xxxxx, hangs up on you when Stay away from this place if you can make it to the next garage or nearest dealership. Danielle, the service MANAGER, is a xxxxx, hangs up on you when she actually picks up the phone. (Like previous customers here have touched on, they do NOT call you.) They have had my car for 2 1/2 weeks working on it. They have had my car for 3 weeks to work on it and make minimum to no contact with me. Three seperate occasions they scheduled oil changes where I made them aware I'd be waiting. The last time I was waiting 45 minutes until I went in and found they hadn't TOUCHED my car. The other two were similar. Whether they're overscheduling or just don't know what they're doing it's still wrong. I can't express the physical sickness I feel talking about this dealership. Do yourself a favor if you need to buy a Ford buy at Colonial or somewhere else because it's worse than a headache. Oh and by the way, people should know most of the nice ratings look like they're from employees. An their employees beg customers to write reviews, my sales rep left and told me. More

Transmission replacement, check pulsing brake pedal I have my '08 Explorer back today after 32 days in the shop at Brewster Ford for a transmission replacement and to have them check a pulsing brake ped I have my '08 Explorer back today after 32 days in the shop at Brewster Ford for a transmission replacement and to have them check a pulsing brake pedal. First off, they will not call you...if you want to know the status of the repair to your car, you have to call them....repeatedly. I received my truck back yesterday and immediately noticed that the brake pedal was pulsing just the same as it did when I dropped it off, in spite of the fact that I had to remind George in the service department to check them almost every time I called in to check on the repair status. I just had the truck out now, exactly 28 hours after picking it up, to find that the transmission oil is leaking and the transmission that they "just replaced" is slipping and banging into gear between 3rd and 4th. To top it off, the front lower valence on the truck was hit while on their lot and has damage. I will be in there Monday morning....can't wait to see what the chance is of getting a loaner out of this wannabe service shop. This dealership is an absolute joke and really has no business calling themselves "certified" in any way. Seems they're only certified in one thing...taking your money. Do yourself a favor and stay away. More