Brewer Airport Toyota

All the staff and tony trapuzzano in particular are very knowledgeable and pleasant to deal with. It was one of the most pleasant vehicle buying experiences I have ever had. The speed with which the deal knowledgeable and pleasant to deal with. It was one of the most pleasant vehicle buying experiences I have ever had. The speed with which the deal was consumated was a pleasant surprise. And dealer perks added to this visit. More

I had a very good experience when shopping for a pre-owned jeep at Kenny Ross. We had a very specific Jeep in mind and Adam and Eric really worked to make us happy. Adam found a Jeep for us at the C pre-owned jeep at Kenny Ross. We had a very specific Jeep in mind and Adam and Eric really worked to make us happy. Adam found a Jeep for us at the Castle Shannon Kenny Ross. He drove there and picked it up for us to look at and in the end buy. Eric was great at working with me in the financial area with my less than perfect credit. Everybody was friendly and they had great customer service. I would definitely recommend Kenny Ross to everyone! More

Drove over 160 miles to get a 2004 Prius, and Adam was kind enough to hold onto it until we could drive out there (I'd lost two Prius in the past week that got sold before I could get there to test drive kind enough to hold onto it until we could drive out there (I'd lost two Prius in the past week that got sold before I could get there to test drive them). Got over 50 MPG driving the 160+ miles home. Thank you, Adam. More

Adam was a pleasure to deal with. His had a friendly and calm demeanor. He was knowledgeable about his product and answered all of my questions. Adam was someone that you'd feel comfortable hanging out with calm demeanor. He was knowledgeable about his product and answered all of my questions. Adam was someone that you'd feel comfortable hanging out with and having a few beers with... It wasn't a typical car buying experience. I didn't feel dirty and abused when I left the dealership. Thanks Adam! More

When I purchased my new FJ Cruiser, not only did I have When I purchased my new FJ Cruiser, not only did I have happiness with receipt of the vehicle, but I was impressed by the up-front approach that t When I purchased my new FJ Cruiser, not only did I have happiness with receipt of the vehicle, but I was impressed by the up-front approach that the sales team took with the deal. In the past, I was used to talking to the salesperson, and after every small discussion, the salesperson would run off to the managers office then come back with another proposal. At Kenny Ross of Moon, the manager actually came out and sat down with me and the salesperson, and worked out a deal that was good for all of us. I am impressed with this operation, and look forward to working with them in the future! More

Henry was my salesman and he could not have been more wonderful. He understood my price point and my interest and did all he could to get me a great deal. He pointed out different ways to bring the price wonderful. He understood my price point and my interest and did all he could to get me a great deal. He pointed out different ways to bring the price down that previous dealers hadn't even hinted at to me. We ended up being there until after the store closed and yet never felt like they were pushing us out the door. Overall it was a great experience and I would highly recommend Henry and the entire dealership to anyone interested in a Toyota. More

We were shopping for a car. We wanted to check out three different makes. Kenny Ross was the first place we stopped. The employees were very friendly and more than willing to show their inventory. They expl different makes. Kenny Ross was the first place we stopped. The employees were very friendly and more than willing to show their inventory. They explained the features of the various models of the Toyota. They were capable in answering our questions and accommodating in our requests. Without any further shopping we bought the car! This is our first experience with Kenny Ross and a Toyota. I am sure we will be interacting with them in the future. J.T.O. 4/28/11 More

I wanted a new car, and I knew wanted to stay with Toyota because I love and trust the service guys. Thankfully, I was able to get a new Sienna. We bought a Scion xB 6 years ago from them and have been with because I love and trust the service guys. Thankfully, I was able to get a new Sienna. We bought a Scion xB 6 years ago from them and have been with them ever since. I have to say the service guys are why I wanted to stay with a Toyota car, that and they are good quality. :) More

Overall we had a very pleasant car buying experience at Kenny Ross Toyota Scion. We started out by making a bid online. We wanted to use this approach as the two previous times that we went shopping for u Kenny Ross Toyota Scion. We started out by making a bid online. We wanted to use this approach as the two previous times that we went shopping for used cars at other dealers, we were treated in such a way that the experience was just not enjoyable. There was a tremendous amount of pressure put on us to buy a car. We started out making a bid online and immediately received an e-mail confirmation that our bid was received and that Steve Bannon would soon make contact. Within just a few hours we had received a call from Steve following up on the bid. When Steve and I spoke, I was very upfront about not wanting to be pressured to buy a car. I explained that if he took that approach there was no way we'd be buying a car from him. Steve was completely understanding of our wishes. The first car we bid on was a little out of our price range. Ultimately, Steve and I discussed three different vehicles and Steve was committed to patiently waiting to find us the vehicle we wanted. That same night Steve was able to locate a vehicle with our exact specifications and began making arrangements to get the vehicle to the Moon location so that we could go and take a look. The negotiations were fairly painless. We paid only slightly more than we wanted, but ended up getting many more features on the vehicle than we expected (i.e., moon roof and remote starter) so it worked out. Steve remained light and humorous throughout the negotiations and never pressured us. After making the "deal" Steve followed through with all promises made (i.e., full detail, certified used inspection, and finding a second set of keys). We would absolutely recommend Kenny Ross Toyota Scion and Steve to anyone looking to buy a vehicle. More

I was looking for a Certified Prius and located this dealer via cars.com. As my home is about 70 miles from the Dealership I asked for good information on the vehicle as we did not have the time or pati dealer via cars.com. As my home is about 70 miles from the Dealership I asked for good information on the vehicle as we did not have the time or patience to run back and forth. I spoke with Henry Czaikowski who was helpful. As we would not purchase sight unseen we drove down on a friday afternoon to see "the car." As it was raining heavily when we arrived Henry was kind enough to pull the vehicle inside and allow us to look at the car in the service area. He also went over the features and any questions we had. Still I needed time to think about it....and decided a few days later to get serious about dealing for the car. I revisited and spoke with Henry and Eric Saloom-Sales Manager.Both were pleasant to deal with and I did not feel overly pressured to buy the vehicle. My mind was still not made up and a day later my decision was to purchase the vehicle and I spoke by phone to Henry & Eric. It was decided that I would return in a day to complete the transition. My vehicle was washed and ready to go upon my arrival. I expected to spend about an hour doing finance paperwork and that is about how long it took. There are some details yet to be worked out as I purchased from out of state and if everything goes as smoothly as buying the car I will continue to be pleased. Can't rate the quality of the work as it has not been car back for service. When ready to purchase a new or used vehicle I will definately will give this dealership an opportunity to have my business. More