Brewer Airport Toyota
Moon Township, PA
Filter Reviews by Keyword
By Type
Showing 920 reviews
i dealt with Snezhe, who was very patient and listened to what i was looking for . Her knowledge of the inventory and the sales process allowed for a smooth transaction. i would definitely recommend Snezhe t what i was looking for . Her knowledge of the inventory and the sales process allowed for a smooth transaction. i would definitely recommend Snezhe to anyone in the market for a vehicle. More
The customer service at Brewer Toyota is top notch! Our salesman Carmine Dalessandro went above and beyond to ensure our family found and drove away in the vehicle that was perfect for our family and w Our salesman Carmine Dalessandro went above and beyond to ensure our family found and drove away in the vehicle that was perfect for our family and what we had always wanted! The manager Scott and our finance specialist Jack ensured that the process went smoothly for us and that we left thoroughly satisfied and happy with our purchase! They will always have our business and referrals for anyone looking to purchase a vehicle. More
The team at Brewer Airport Toyota have always been friendly, professional, patient, and an overall pleasure to work with. I appreciate their transparent communication and fair pricing. I am glad to friendly, professional, patient, and an overall pleasure to work with. I appreciate their transparent communication and fair pricing. I am glad to purchase and service my vehicles at this dealership. More
Initiating the required steps on their webpage was straight forward. All went well with the site stating I had made a successful offer for the 2024 Prius XLE AWD and that someone from the dealership straight forward. All went well with the site stating I had made a successful offer for the 2024 Prius XLE AWD and that someone from the dealership would be contacting me. I was so excited and ready to put a deposit on it. But I called couple hours later and talked to a salesman: Marv. I never feel comfortable with technology so I asked him to confirm the total price offered at the time I submitted the internet agreed upon price. At first he said he didn’t see anything on his end stating he would seek someone with more experience and get back with me. I waited a couple of hours having heard nothing. I then started a chat session with a Chris. He was able to contact a higher up manager to speed this submission along. I followed then with a VM to the gentleman that was supposed to get me the offer price in writing. When he called back he said he was sorry and that he would try a different email. That worked. I got my quote in one of the documents just like I had agreed upon the internet offered price. But as I opened the second document I was flabbergasted! It stated a huge additional market adjustment fee of 1500.00. That’s not transparency. The internet finalized price did not show any market adjustment fee. My wife and I are loyal TOYOTA BUYERS. I would like to think Toyota would be embarrassed by the dealership’s actions. In my opinion, Brewer Toyota should stand by my finalized price that I am willing to pay for the agreed deal. More