
Brewer Airport Toyota
Moon Township, PA
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My wife and I recently purchased a new Prius from Kenny Ross Toyota in Moon Twp. PA, and the reason I am writing this is the outstanding service we received from the afore mentioned sales person "G" and th Ross Toyota in Moon Twp. PA, and the reason I am writing this is the outstanding service we received from the afore mentioned sales person "G" and the managers that bent over backwards to please my wifes wishes. After choosing model, color and options the negotiating started. We had a trade in which I have to say was in excellent condition and the adjuster was fair in the trade in value. We haggled back and forth came to a deal and we drove away that afternoon with a new car. This dealership and the persons working really do care about their product and the customers that they deal with. The dealership has every ammenities for the customers wating for service I can see that service will be a pleasure not a chore, Thank You Kenny Ross and the personel at the Moon Twp Location. Sincerely Jack and Kathy McCloskey More
Steve Bannon was an awesome sales rep. He knew the vehicle and had all the answers to my questions. He also found the vehicle with the options I wanted in a timely mannor. No problem with Steve and wo vehicle and had all the answers to my questions. He also found the vehicle with the options I wanted in a timely mannor. No problem with Steve and would refer anyone to him in the future.... More
The dealership is beautiful and they have a good selection of vehicles. The sales people all seemed nice, especially Gabe. However, this place is in it to make money. This is the kind of place yo selection of vehicles. The sales people all seemed nice, especially Gabe. However, this place is in it to make money. This is the kind of place you need to have your game face on - they will try to sell you all of the extras to make as much money as they can.. They tried to low ball me on my trade in, and it wasn't until they realized I was ready to walk out the door (and I was!) that they came back with a reasonable offer. I then had to endure another hour of sales pitch for rust proofing, undercoating, leather protection and extended warranties. And I mean this was a full on "you're going to be sorry, you really should get this" sales pitch. As long as you walk in knowing your price, set your limits and are ready to turn down (multiple times) all of the expensive add ons, you'll be ok. More
This was the 4th car that I have purchased from Jennifer Campbell and will use her for my 5th. This should speak volumes of the service and care I received. A+++ Campbell and will use her for my 5th. This should speak volumes of the service and care I received. A+++ More
When i first entered the show room no one acknowledged me for a good five minutes. That is why I gave customer service a 3. Once one of the guys handed me off to Ms. Campbell, things went very well. Ms. C for a good five minutes. That is why I gave customer service a 3. Once one of the guys handed me off to Ms. Campbell, things went very well. Ms. Campbell was great. She did everything she could to help me out. More
I would buy a car again with Kenny Ross Toyota. THe dealership worked with me to get the right price that fit my budget. I was extremely happy with the price I paid and the service that I got. Steve B dealership worked with me to get the right price that fit my budget. I was extremely happy with the price I paid and the service that I got. Steve Bannon was great. More
Steve was very friendly and knowledgeable about the cars we wanted to test drive. We were considering a Honda CR-V but had not driven it yet. Steve mentioned that there was one on the lot that someone tra we wanted to test drive. We were considering a Honda CR-V but had not driven it yet. Steve mentioned that there was one on the lot that someone traded in and brought it out front for us to drive. He saved us a trip to the Honda dealership and valuable time we would have spent test driving the Honda there. We definitely liked the Toyota much better after driving both at the Toyota dealership and leased the RAV-4 for 3 years! Great job Steve!!!! More
I was extremely impressed with the salesperson that I worked with on this deal, Steve Bannon. My initial contact with Steve occurred when I was searching for a 2013 Camry for my wife about a month ago. worked with on this deal, Steve Bannon. My initial contact with Steve occurred when I was searching for a 2013 Camry for my wife about a month ago. Although he was able to find the color and options we wanted, I had committed to another dealership where we had done the test drives and taken some significant time of that dealership's salesperson. Since pricing was competitive at both locations, I went with the other dealer, but I was so surprised at how professional and supportive Steve was during this decision period and his insistence that I contact him if I wanted to purchase another car. So I called Steve first when I decided to purchase a small sport utility, either a 2010 Honda CRV or a 2010 Toyota RAV4 V6. I went on the test drive with him in the Honda vehicle and he explained all the features to me and told me how the RAV4 compares in those categories. The Moon Kenny Ross location didn't have a V6 in the local inventory, but a local Jeep dealer did. I test drove the V6 RAV 4 at that Jeep dealership which had 14.000 less miles on it than the one Steve located for me in the Kenny Ross inventory. But Steve worked the phones with the dealer who had the V6 I wanted and quickly got a deal done so that it was delivered to the Moon location and I purchased the SUV. It was perfect and in even better condition than the Jeep dealership even though it had more miles. I can't say enough about Steve's integrity, professionalism, low key approach. I actually regretted not having made the purchase of the Camry from him because the deal would probably have been better for him financially, but he treated the used car purchase with the same customer focused approach. I'd recommend Steve and the Moon Kenny Ross dealership to anyone any day! More
We would highly recommend Marv and Kenny Ross to our friends and when we again look for another new car we would certainly be back and we look forward to dealing with the service department which looked friends and when we again look for another new car we would certainly be back and we look forward to dealing with the service department which looked very efficient. He and everyone were friendly and helpful. Marv was exceptional in customer service, explaining every thing we needed to know about the car, very personable and helpful. He found us the right car for the right price that we could afford. We highly recommend Marv to help you with your new car needs. He was quite knowledgable and he made sure that every question was answered in detail. We were quite satisfied with our trade in experience also. I certainly give our experience with Marv 5 stars, and would give 10 if possible. Thank you Marv for a wonderful buying experience. However, we thought the two business managers that helped with the extended warranty were rude, immature and unprofessional, Neil and Sam? if I remember the names correctly. More
I was thrown one of life's curveballs and was forced to file Chapter 13 bankruptcy. 2 years later I was thrown another curveball as I was involved in a car accident (not my fault) and my car was totale to file Chapter 13 bankruptcy. 2 years later I was thrown another curveball as I was involved in a car accident (not my fault) and my car was totaled. This poses a problem trying to get a car loan while in bankruptcy. I contacted multiple dealerships but only Kenny Ross Toyota was willing to help. I will not forget this when the bankruptcy is discharged and I am looking for a new vehicle in the future. Steve Bannon was very helpful in assisting me to find a car that fit my needs and budget. Thank you to everyone at Kenny Ross Toyota. More