Brewer Airport Toyota

Jennifer was very responsive to our correspondences, both by email and telephone. The weather and traffic were terrible, yet by time I arrived for the testdrive, she had the intended vehicle already warming by email and telephone. The weather and traffic were terrible, yet by time I arrived for the testdrive, she had the intended vehicle already warming up outside...snow brushed and ready to go! No wasted time. I was especially grateful, because the drive down took twice the normal time due to the inclement conditions. The information she purveyed was accurate and exactly what I had requested. Additionally, all other personell were polite and attentive. Will feel welcome when returning for service, etc. Thanks! More

I HAVE NEVER HAD A CAR BUYING EXPERIENCE LIKE THE ONE I HAD AT KENNY ROSS TOYOTA. THE THOUGHT OF BUYING A NEW CAR IS DREADFUL BECAUSE YOU HAVE TO DEAL WITH PUSHY SALESMEN WHO ARE ONLY LOOKING OUT FOR THEM HAD AT KENNY ROSS TOYOTA. THE THOUGHT OF BUYING A NEW CAR IS DREADFUL BECAUSE YOU HAVE TO DEAL WITH PUSHY SALESMEN WHO ARE ONLY LOOKING OUT FOR THEMSELVES SO THEY CAN MAKE A BUCK. NOT TOM CUTERI!! HE ALONG WITH THE AMAZING STAFF WORKED WITH MY HUSBAND AND I TO MAKE A GREAT DEAL NOT ONLY FOR MY TRADE BUT ALSO FOR THE NEW VEHICLE I WAS TRYING TO BUY. TOM MADE IT FEEL LIKE WE WERE DOING BUSINESS WITH AN OLD FRIEND WE HAD KNOWN FOR YEARS. I HAVE NEVER BEEN HAPPIER WITH MY CAR BUYING EXPERIENCE AND I WILL DEFINITELY CONTINUE TO BUY FROM THEM IN THE FUTURE AS WELL AS RECOMMEND THEM TO ANYONE WHO’S LOOKING FOR A NEW OR USED CAR. THE BEST CAR BUYING EXPERIENCE EVER!!! More

The transaction was effortless and Jennifer was very helpful in answering any questions that I had thru out the process. I will recommend her to others looking to purchase a vehicle. helpful in answering any questions that I had thru out the process. I will recommend her to others looking to purchase a vehicle. More

I had a great Experience with Jen at Kenny Ross Moon. She matched me with the vehicle I was looking for and worked with me to get a deal done. Jen offered her assistance on her day off to make sure I w She matched me with the vehicle I was looking for and worked with me to get a deal done. Jen offered her assistance on her day off to make sure I was happy. I would recommend Kenny Ross and Jen to anyone looking to purchase a new or used toyota. More

This is the Third Toyota I have purchased from Kenny Ross. I have worked with Tom Jacoby on all of my purchases and would not purchase a Toyota from anyone else. Eric Saloom was the sales manager that h Ross. I have worked with Tom Jacoby on all of my purchases and would not purchase a Toyota from anyone else. Eric Saloom was the sales manager that handled my purchase and he was a tremendous help in making the outstanding deal on this purchase. Kenny Ross Toyota is low pressure and customer oriented dealership and everyone there is upfront and honest throughout the entire purchase process. I will purchase from them in the future. More

Ok so here was my situation: I am from NY and Kenny Ok so here was my situation: I am from NY and Kenny Ross Toyota is in Pittsburgh, PA. Other Toyota dealerships couldn't (wouldn't?) give me what I Ok so here was my situation: I am from NY and Kenny Ross Toyota is in Pittsburgh, PA. Other Toyota dealerships couldn't (wouldn't?) give me what I was looking on my trade. Kenny Ross was willing to do it. Right before Christmas, I was on my way to Washington DC so I took a little detour to Kenny Ross in Moon Twp, PA, and started the process. The car I wanted wasn't on site, so I put a deposit down and it arrived days later. Now, here's where it gets good (or nerve-wracking, depending on how you look at it): I was going to spend a few days in Washington DC prior to leaving for vacation for almost 2 weeks, out of the country. I was still driving my old car at the time and was going to leave it in my friend's driveway in Baltimore, MD, for the time that I was gone. Then, upon my return, I would drive from Baltimore back to Pittsburgh to pick up my new car. Well, while I was gone, I got a message from my friend in Baltimore. I was a simple, 1 line text message: "I need to talk to you about your car." Well, I wasn't really expecting that she was calling me to say that she washed, waxed, and vacuumed out my car. Nope. She was calling to say that she had backed into my car, the one that I was going to trade in. Of course now I was thinking that there was no way that I would get a fair trade now. Well, I called salesman Tom Jacoby here at Kenny Ross Toyota, who was the salesman that I was working with all along. He simply said to bring it in and not to worry. Well, who doesn't worry about a situation like this? Sure Tom, don't worry. That's what YOU say. You're the salesman. It wasn't YOUR car that this happened to. When I arrived, he simply had his team take a look and they gave me a very fair estimate on what it would take to fix it and the deal was on! He was very helpful and understanding. I did not feel as though he nor the rest of Kenny Ross Toyota would take advantage of me. That really gave me a piece of mind. So, big respect to Tom Jacoby and Kenny Ross Toyota in Moon Twp, PA. Thank you! Christopher Anderson More

It was pleasant working with Jen. Being very professional, she helped me find an excellent TOYOTA Corolla just the way I wanted and offered a great price. The stuff in Kenny Ross TOYOTA is highl professional, she helped me find an excellent TOYOTA Corolla just the way I wanted and offered a great price. The stuff in Kenny Ross TOYOTA is highly efficient, making the process easy and quick. I would recommend Jen to anyone who is looking to buy a TOYOTA. More

I am very happy that I chose Kenny Ross Toyota for my recent Camry purchase. The staff was friendly and knowledgeable. During my test drive, Travis Costo was very informative and attentive to detail righ recent Camry purchase. The staff was friendly and knowledgeable. During my test drive, Travis Costo was very informative and attentive to detail right down to pointing out the hand-stitched leather interior of the car. During the financing process, Justin Flook took extra time to give me the information I needed to make my decision on whether I was going buy or lease and he made sure that I left with a payment I was comfortable with. I would recommend this dealership to anyone! More

I had my 2006 Toyota Camry in for service to repair / replace fog light hangers that were ordered by the dealership, as well as a state inspection. Unfortunately, this was one of the worst auto service e replace fog light hangers that were ordered by the dealership, as well as a state inspection. Unfortunately, this was one of the worst auto service experiences I have ever had anywhere. I told the service advisor I was waiting which they confirmed in an Email as well as on my invoice. After sitting there for 3 hours, I checked in to see if there was a problem or what the status was. I was informed they forgot I was waiting, they had not ordered all of the required materials to repair the fog lights, and it would be a while before they replaced a bulb and rear sway bar bushings. After four and one-half (4.5) hours of waiting, they finally finished the state inspection. This was very shocking to me given my prior experiences with this dealership have been excellent. While the new dealership building and location are beautiful and state-of-the art, the service department has declined to an unsatisfactory level. More

There was a special annual car sale event taking place at our bank and many dealers from around Allegheny County were present. I had originally decided to purchase a different make of vehicle from another d our bank and many dealers from around Allegheny County were present. I had originally decided to purchase a different make of vehicle from another dealer at the event. As I was leaving the event I ran into Devin Brennan from Kenny Ross Toyota and struck up a brief conversation with him concerning the 2012 Toyota Highlander. I liked the fact that he was very knowledgeable about the entire Toyota product line. I also thought his demeanor was professional and courteous; no hard sell tactics or gimmicky lines. We took a Highlander for a test drive and Devin told me about Kenny Ross’ great warranties and service plans. Devin spent a great deal of time with me that day, in the hot August afternoon sun, helping me decide on exactly the right model. Toyota, as I’m sure you already know, has a great product and Kenny Ross offers great service and warranties to back the product up. I felt like Devin knew the product would sell itself, so there was no need for him to be overly persuasive or pushy. Devin and his manager made me feel like they were very appreciative to have me as one of their new customers. The following week Devin gave me a call to see how I liked the vehicle and if I had any questions. Oh, by the way, I purchased the new 2012 Toyota Highlander Limited in Blizzard Pearl White. I love it. I may be in the market for another vehicle in the next year or so and I’ll certainly go see Devin Brennan at Kenny Ross before I go anywhere else. J. More