Brewer Airport Toyota

I was filled with dread buying a new car. I visited a few dealerships. Kenny Ross Toyota was the right one. I dealt with three people there: Eric Saloom, Steven Bannon, and Bob McClain. ALL THREE were profes dealerships. Kenny Ross Toyota was the right one. I dealt with three people there: Eric Saloom, Steven Bannon, and Bob McClain. ALL THREE were professional, friendly, transparent, and easy to work with. It made the entire buying experience much less daunting. They worked with me and I never felt pressured. At the same time, they made me feel like I was wanted as a customer. It was a team negotiation, and I became a part of that team. One of the best car-buying experiences I have had. These three gentlemen are to be commended for taking the pressure off of me while making it clear that they valued my potential patronage. There didn't seem to be any "hustle" involved. They just seemed like honest, caring people who wanted to fight for the best deal for me. So, that's much appreciated and a rarity compared to my past experiences at other dealers. I will definitely recommend Kenny Ross to others I know who are in the market for a car, and I will specifically cite these three salesmen. Great job to all three, and thank you for taking the "dread out of my head" when it comes to buying a new car! More

This review is about a recent purchase of a certified Toyota Camry 2011 LE. I was dealing with Jennifer Campbell and she was the best thing that happened to us in our car-buying process. We had been look Toyota Camry 2011 LE. I was dealing with Jennifer Campbell and she was the best thing that happened to us in our car-buying process. We had been looking for cars for a while and I interacted with various dealers and sales-people. Jennifer was very courteous and prompt in her response. She was not pushy and this was a much-welcome trait. She was able to help us research options and even agreed to revisit the pricing process when I showed her pricing of other dealers and similar car options. The actual purchase process was stressful due to the dealership requirements. However, Jennifer kept the process grounded and helped us at each step. I would certainly recommend her services and would approach her for any future needs. More

I had a good sales experience. I had good communication with Jen and Lou, and they worked around my changing and busy work schedule well. I gave them a list of packages and features I was looking for and w with Jen and Lou, and they worked around my changing and busy work schedule well. I gave them a list of packages and features I was looking for and was informed as soon as they got one matching my list. I was able to see and drive it the first day it was on the lot. The dealership got the truck through its certification and detailing quickly, and I was able to buy the truck just a matter of days after it first came to the lot. Jen stayed late on a Saturday to help me drive off the lot in it the same day, and it was a pleasant experience. More

Ray was attentive and coutreous. He allowed us to buy a car with no pressure or unwanted antics. We were sent here through Costco for a better price through our membership and we recieved a small but hone car with no pressure or unwanted antics. We were sent here through Costco for a better price through our membership and we recieved a small but honest discount on one of the first Rav4's of the new disign right off the truck when you could not get any discount. The vehicle is fantastic! Ray is a nice man who can help. More

Marv was outstanding! Very knowledgable about the car. He worked very hard to get me a great rate and great deal. I will never buy a car from anyone else!! worked very hard to get me a great rate and great deal. I will never buy a car from anyone else!! More

Kent Whitaker was very knowledgeable about the cars we were considering. He clearly answered all of our questions. We were comfortable with his easy-going, friendly demeanor......never felt pressured. were considering. He clearly answered all of our questions. We were comfortable with his easy-going, friendly demeanor......never felt pressured. Not all sales people are so easy to talk to. I will certainly recommend Kent to friends looking for a new Toyota. More

I drove to Kenny Ross in Moon Twp. from out of state to look at a used Camry hybrid I had seen online. I purchased the car that visit. From the initial phone contact I had with sales manager, Kent, to the look at a used Camry hybrid I had seen online. I purchased the car that visit. From the initial phone contact I had with sales manager, Kent, to the final closing with finance manager, Michael, the experience was very positive. The car was as advertised online. Staff welcomed and answered all questions I had. We negotiated a very fair deal with no pressure. Though I dealt primarily with Kent and Michael, all staff I encountered struck a nice balance of professionalism and warmth. Kent walked me through using the car's navigation and Michael shared his chocolate chip cookies with me and a friend. He even made the paperwork enjoyable (as enjoyable as paperwork can be). Another thing I noted was how clean the facility was... from the spotless floors, and restroom, to the sparkling windows. Though I don't think all car shoppers to Kenny Ross should expect chocolate chips cookies, they should expect friendly, professional staff, and a positive experience. I highly recommend this dealership. Thank you Kent, Michael, and Staff. More

The sales manager, David, and salesperson, Goxsel, were so helpful from test drive to sales, to the day I picked up my Venza. The online finance application was easy to use and saved time. I love my new so helpful from test drive to sales, to the day I picked up my Venza. The online finance application was easy to use and saved time. I love my new car and will recommend Goxsel to everyone looking to buy a new car. I was made to feel like I was the most important customer at the dealership, and from what I could see, every customer present that day felt exactly the same way. More

Ray was very kind, patient , and answered all my questions. I could tell he was straightforward and that he wasn't trying to pull one over on me. He is very knowledgeable about the cars he sells a questions. I could tell he was straightforward and that he wasn't trying to pull one over on me. He is very knowledgeable about the cars he sells and I would recommend him if you visit Kenny Ross Toyota . I could not have asked for a better salesman to help me through the entire process because I haven't had to buy a car since high school 9 years ago. Ray was able to work a great price on my 2013 Toyota corolla so my monthly payments were in my target range. Also, he showed me how to work all the features on the car that I liked (and eventually bought). If you ever go to this location ask for Ray! Thanks for all the help! More

I thought the customer service was very good because I encountered an issue with the price I was quoted compared to the price that appeared on the invoice and the sales team was willing to compromise with encountered an issue with the price I was quoted compared to the price that appeared on the invoice and the sales team was willing to compromise with me. I purchased the new vehicle and I felt like I received a good deal and was treated respectfully by the sales staff. I would definitely recommend this dealership to anyone thinking of buying a new or used vehicle. More