Brewer Airport Toyota

I drove to Kenny Ross in Moon Twp. from out of state to look at a used Camry hybrid I had seen online. I purchased the car that visit. From the initial phone contact I had with sales manager, Kent, to the look at a used Camry hybrid I had seen online. I purchased the car that visit. From the initial phone contact I had with sales manager, Kent, to the final closing with finance manager, Michael, the experience was very positive. The car was as advertised online. Staff welcomed and answered all questions I had. We negotiated a very fair deal with no pressure. Though I dealt primarily with Kent and Michael, all staff I encountered struck a nice balance of professionalism and warmth. Kent walked me through using the car's navigation and Michael shared his chocolate chip cookies with me and a friend. He even made the paperwork enjoyable (as enjoyable as paperwork can be). Another thing I noted was how clean the facility was... from the spotless floors, and restroom, to the sparkling windows. Though I don't think all car shoppers to Kenny Ross should expect chocolate chips cookies, they should expect friendly, professional staff, and a positive experience. I highly recommend this dealership. Thank you Kent, Michael, and Staff. More

The sales manager, David, and salesperson, Goxsel, were so helpful from test drive to sales, to the day I picked up my Venza. The online finance application was easy to use and saved time. I love my new so helpful from test drive to sales, to the day I picked up my Venza. The online finance application was easy to use and saved time. I love my new car and will recommend Goxsel to everyone looking to buy a new car. I was made to feel like I was the most important customer at the dealership, and from what I could see, every customer present that day felt exactly the same way. More

Ray was very kind, patient , and answered all my questions. I could tell he was straightforward and that he wasn't trying to pull one over on me. He is very knowledgeable about the cars he sells a questions. I could tell he was straightforward and that he wasn't trying to pull one over on me. He is very knowledgeable about the cars he sells and I would recommend him if you visit Kenny Ross Toyota . I could not have asked for a better salesman to help me through the entire process because I haven't had to buy a car since high school 9 years ago. Ray was able to work a great price on my 2013 Toyota corolla so my monthly payments were in my target range. Also, he showed me how to work all the features on the car that I liked (and eventually bought). If you ever go to this location ask for Ray! Thanks for all the help! More

I thought the customer service was very good because I encountered an issue with the price I was quoted compared to the price that appeared on the invoice and the sales team was willing to compromise with encountered an issue with the price I was quoted compared to the price that appeared on the invoice and the sales team was willing to compromise with me. I purchased the new vehicle and I felt like I received a good deal and was treated respectfully by the sales staff. I would definitely recommend this dealership to anyone thinking of buying a new or used vehicle. More

I was at this dealership on August 17, 2013 and I have never met such a wonderful experienced sale person as John Kolakowski. John went above and beyond to help me find the car I wanted and with the help never met such a wonderful experienced sale person as John Kolakowski. John went above and beyond to help me find the car I wanted and with the help of Sam Piccolo made it possible for me to get my new car and make me a very happy person. I love my new 2013 Corolla S and am looking forward to returning to this dealership everytime I am lookiing for a vehicle. I have been dealing with Kenny Ross for many years and also the last 3 years have been a great place to return for all of my car maintenance needs thanks to the help from Nick Hufnagel who has helped me everytime I brought my car in for oil changes and inspections and is always very friendly. I can not forget Justin Flook who was friendly and quick in helping me get out of there in a timely manner with getting all of my papers signed. I just want to thank all involved and a "SPECIAL" THANK YOU to John for helping me and I will make sure I send all my friends that are looking to purchase a car to Kenny Ross. More

Steve was very pleasant and made my car shopping experience painless. Kenny Ross has a great selection of trucks and I was able to get the truck I wanted and was on my way back to Ohio with my new t experience painless. Kenny Ross has a great selection of trucks and I was able to get the truck I wanted and was on my way back to Ohio with my new truck and a smile on my face. Eric,Neil,Steve,and everyone that I talked to we're very friendly! The service department is fabulous also(had my truck rustproofed-exterior protection pkg-fabric protector put on). Would recommend Kenny Ross !!! More

Superior Customer Service by Raymond Saloon and his brother Eric. They took care of my Mother-In-Law like she was their mother! This was her first new car at a new chapter in her life, and they made brother Eric. They took care of my Mother-In-Law like she was their mother! This was her first new car at a new chapter in her life, and they made the experience very enjoyable for her. Thank you to the entire Kenny Ross Team! More

Goskel Gokkovabas "G" was incredibly knowledgeable about the Toyota Prius, a vast contrast to an experience had at another dealership. He was helpful and kind but not pushy at all, an a knowledgeable about the Toyota Prius, a vast contrast to an experience had at another dealership. He was helpful and kind but not pushy at all, an attribute I deeply appreciate when looking for cars. I would highly recommend seeking "G" as a salesman if you are in the market for a car! More

Our purchase for our new Tundra was excellent. No pressure at all. We were at the dealership very late and no one hurried us. Jennifer and Dave were great. Of course we wish we could have paid les pressure at all. We were at the dealership very late and no one hurried us. Jennifer and Dave were great. Of course we wish we could have paid less for the truck but we got the Tundra we wanted1 WE couldn't be happier More

The entire staff went above and beyond to make our purchase smooth and easy. They were friendly, knowledgeable about their product and patient with all of our questions. This was a well-researched pur purchase smooth and easy. They were friendly, knowledgeable about their product and patient with all of our questions. This was a well-researched purchase and I still learned new things about the vehicle. More