Brewer Airport Toyota
Moon Township, PA
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I initially talked with Steve on the phone and he was very helpful. I was impressed by the reception my wife and I received at the dealership. Steve wasn't available so Kent showed us the vehicle and t very helpful. I was impressed by the reception my wife and I received at the dealership. Steve wasn't available so Kent showed us the vehicle and took us for a test drive. He explained the features and engaged in meaningful conversation. Back at the dealership, he and Steve worked to resolve a few issues and obtain a price we all could accept. Justin was clear and complete in his explanation of pricing details and options. All three gentlemen have been helpful with one follow-up issue and I would do business with them any of them again. More
Ray Saloom was great to work with. We never felt pressured and he was very patient. We had been in a total of three times and finally decided on a 2014 Carolla Plus. We love it and so do our teena pressured and he was very patient. We had been in a total of three times and finally decided on a 2014 Carolla Plus. We love it and so do our teenage boys! Our experience was so good that we are going back to trade my car in for another Toyota! More
This dealer has friendly employees who are quality-service oriented. Tom went above and beyond to ensure satisfaction. He actually drove out of his way to receive necessary documents for my pu quality-service oriented. Tom went above and beyond to ensure satisfaction. He actually drove out of his way to receive necessary documents for my purchase. Would definitely recommend. More
Experience was great. All three people mentioned above worked hard to get me the best deal. Called until they got the lowest interest rate for me and not just the first one. This is the third Toyota I ha worked hard to get me the best deal. Called until they got the lowest interest rate for me and not just the first one. This is the third Toyota I have bought from this dealership. More
Steve made our buying experience a painles geat experience! He made us feel like family. Will buy from "him" again! It was everything we wanted! He is an excellent salesman and took care of all experience! He made us feel like family. Will buy from "him" again! It was everything we wanted! He is an excellent salesman and took care of all of our needs. We needed to take the car back for minor adjustments and he made all of the arrangements for us and even visited us at the service area to be sure we were taken care of and satisfied. He is an asset to Kenny Ross! Dave Tomor More
Great dealership. My salesman Kent listened to what I wanted and found exactly that for me. This was the first hassle free car purchase for me and I love the car. wanted and found exactly that for me. This was the first hassle free car purchase for me and I love the car. More
Great place! I got the cutest little Toyota Echo there. They even let me take the car to my mechanic to have it checked out. Really friendly, and decent prices. I highly recommend! They even let me take the car to my mechanic to have it checked out. Really friendly, and decent prices. I highly recommend! More
It was a pleasure to shop for our new Toyota Prius through Costco who referred us to Kenny Ross Toyota. We were contacted within a day by Sales Manager Rayon Lee who made an appointed for us with Int through Costco who referred us to Kenny Ross Toyota. We were contacted within a day by Sales Manager Rayon Lee who made an appointed for us with Internet Sales Manager Kent Whitaker. We had a delightful, no pressure, professional shopping experience with Kent who followed up with us for two weeks until we finally made our final decision on the 2013 Prius Persona. The financing arrangements and pick up of the vehicle were handled with ease and there have been follow up calls to see if we were pleased with the vehicle. The people, the showroom and facilities at Kenny Ross Toyota are first class and we are looking forward to maintaining our Prius there for years to come. More
I take online reviews into account and they are exactly the reason I contacted Kenny Ross. I actually drove 70 miles - passing many other Toyota dealers - to get to Kenny Ross. Our experience started wit the reason I contacted Kenny Ross. I actually drove 70 miles - passing many other Toyota dealers - to get to Kenny Ross. Our experience started with an online chat with a customer service rep on their website. Within 5 minutes I had my first call from Steve Bannon. At that point he assured me he could beat any deal I had from any other dealer...and that was the truth! Typically I hate buying a new car because I feel like I am being taken advantage of and you can never tell if the salesman charm is real or completely put on. Never once did I feel like this on this particular deal with Steve. When I wasn't happy with the deal, Steve checked for what more he could do. When I walked away to think about it for a few days, there was no awkward pressure. The buying process was very painless. I hate being made to feel like I am crazy for not taking extras like under coating and extra warranties. I appreciate that when I said no to these things, it was accepted as a no. If you are looking for a pressure free and honest car deal, you should definitely visit Kenny Ross. They are first class and it doesn't hurt that their facilities are top-notch. You will not be disappointed. More
Tony Trapuzzano was a very pleasant and helpful salesperson,not pushy at all. We had looked for days at other car dealers and had some bad experiences. I was actually looking at a 2014 and he sugge salesperson,not pushy at all. We had looked for days at other car dealers and had some bad experiences. I was actually looking at a 2014 and he suggested a 2013 because of the 0% financing. I looked at a few and ended up getting a car I love. This is my 3rd Toyota that I have owned. More