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Brewer Airport Toyota
Moon Township, PA
937 Reviews
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Showing 937 reviews
February 19, 2015
Horrible sales team This sales team is the worst I've ever dealt with. They are not friendly, they are not helpful. They will not return calls when leaving messages aski This sales team is the worst I've ever dealt with. They are not friendly, they are not helpful. They will not return calls when leaving messages asking to call back on their voicemail, and they will not attempt to give the best price when competing with other dealerships. They also pass the customer from one sales team member to another when the customer attempts to negotiate a better price, which is an infuriating sales tactic to say the least. I would not recommend buying a vehicle from this dealership. More
by Bettersalesoutthere
Employees Worked With
David Baselj, Sam Piccolo, Tom Cuteri, Bob McClain
February 17, 2015
Great service While I dealt mainly with Tom Cuteri, Several other employees worked to get me what I wanted. A very pleasant experience. I would recommend this deal While I dealt mainly with Tom Cuteri, Several other employees worked to get me what I wanted. A very pleasant experience. I would recommend this dealership More
by wilfred511
Employees Worked With
Sam Piccolo, Tom Cuteri, Bob McClain
February 15, 2015
Ride on When my wife and I ,were looking for a replacement car ,we wanted something not only reliable, but a car that got great gas mileage, in its class . Mo When my wife and I ,were looking for a replacement car ,we wanted something not only reliable, but a car that got great gas mileage, in its class . More importantly Being safe as well . After months of researching vehicles there was only one car for us. It was going to be a Toyota. One slight problem, We could not find the one she wanted anywhere on the east coast. While we might find one with a sunroof, but no navigation .Beautiful gloss Black ,while she wanted silver, or no scoop at all. I just could not win. Since next to your home, a car is most peoples biggest investment .We weren’t going to budge on our wish list. One late Sunday, we looked on some of our usual internet search spots .As we tried one more time ,thinking maybe over the past weekend someone might have traded in our future baby. Low and behold , Kenny Ross Toyota of Moon ship town ,Pa. Had such a vehicle. There was a slight problem, no pictures it had only been on the lot merely a few hours .Being almost seven hours away, It was very hard to swing by for a test drive. They were closed Sunday to sales ,but internet customer service directed me to Mr. Bob McClain. Early Monday morning we called to inquire about the vehicle, and Not only did Bob, answer immediately .He was willing to take some pictures of the vehicle ,and send them to me with in an hour. Bob, eased our minds, not only about the car, but shared input on a safe local place to stay ,as well as the best cities secret spot to eat breakfast, before our trip back. Normally financing scares me ,it was not that way At Kenny Ross Toyota . Mr. Steve Bannon Made financing a breeze, and the Express Checkout was wonderful. My only regret, is living so far away to take advantage, of what I expect to be tremendous service. Upon arrival not only was the car in its own heated, show pedestal ,it far exceeded our expectations .Short story is Ha, Ha, Ha! I would drive 12 hours one way , for this type of service. My local dealers have something to learn from ,Kenny Ross’s Hospitality .Thank you so much again guys for everything .For we truly love our truck. We are the Boone’s ,from Powhatan, Va. and our dream car is The 2012 Toyota 4runner Trail Edition. And our Dealer is Kenny Ross Toyota, of Moon Ship town ,Pa. More
by scottboone2001
Employees Worked With
Mr. Bob McClain, David Baselj, Bob McClain, Steve Bannon
February 13, 2015
Great customer service! Hi, I have been looking for a year now for a used 4 Runner or Ford Explorer. Ford was out of my price range and so were new 4 Runners. I've seen a few Hi, I have been looking for a year now for a used 4 Runner or Ford Explorer. Ford was out of my price range and so were new 4 Runners. I've seen a few used ones but not quite what I wanted. Over the last few months I was in contact with Bob McClain and even visited the dealership. I saw a 2012 4 Runner on line and went to see it last Friday When I went into the show room, I saw a beautiful black 4 Runner and assumed it was a 2015. It turned out to be the 2012 I was looking for! Yuri Lis waited on me as Bob McClain was off. Yuri has a lot of patience with me as we discussed the price and options. They took my trade for a test drive and brought it back washed and clean. Fair trade offer. Management offered a remote starter. That is excellent customer service.! I would recommend Yuri and Bob for any potential buyers You guys are great!. Thanks for all your help! More
by e1s1
Employees Worked With
Bob McClain
February 12, 2015
Car Buying Experience My salesman Robert Fullerton was AWESOME and easy to deal with. We had a great experience at Kenny Ross Toyota to purchase a new RAV4 and I love my ne My salesman Robert Fullerton was AWESOME and easy to deal with. We had a great experience at Kenny Ross Toyota to purchase a new RAV4 and I love my new car. I would recommend Kenny Ross to anyone. Thanks for all your help Rob. More
by Lucy
February 05, 2015
Best Deal my 2011 Toyota in for routine service. I sat in vehicles on the floor. Loved the Avalon. Told salesperson that I need the payments at a certain amount my 2011 Toyota in for routine service. I sat in vehicles on the floor. Loved the Avalon. Told salesperson that I need the payments at a certain amount. The Salesman & Sales Manger made the deal. More
by 2014Avalon
February 04, 2015
Above & Beyond! I leased my first car from KR Toyota in 2013, Tom Cuteri was there to help me make sure I got the best deal. I was lucky enough to be able to work wit I leased my first car from KR Toyota in 2013, Tom Cuteri was there to help me make sure I got the best deal. I was lucky enough to be able to work with him again this year while turning in my old lease and start a new one. He went above and beyond to make sure I left with the vehicle that I wanted for the right price. Best customer service by far! I will never go anywhere else! HIGHLY recommend! More
by Stefanie
Employees Worked With
Tom Cuteri
February 03, 2015
Awesome Service My family and I was very please with our experience at Kenny Ross Toyota! Marcus Dominish took his time in finding a car that fit ours needs! Finance My family and I was very please with our experience at Kenny Ross Toyota! Marcus Dominish took his time in finding a car that fit ours needs! Finance manager made the process fast and easy as well! Thanks! More
by Steph
Employees Worked With
Marcus Dominish
January 25, 2015
Great service Rob Clay leased me a great car for a great price. I would recommend Kenny Ross Toyota to anyone looking for a fair deal and good customer service. Rob Clay leased me a great car for a great price. I would recommend Kenny Ross Toyota to anyone looking for a fair deal and good customer service. More
by Paul.a.maddock
Employees Worked With
Justin Flook
January 25, 2015
A Great Experience! I hate shopping for cars, but my sales consultant, Robert at Kenny Ross, made sure I got exactly the car I wanted at the price I hoped to spend. The I hate shopping for cars, but my sales consultant, Robert at Kenny Ross, made sure I got exactly the car I wanted at the price I hoped to spend. The entire process was friendly and professional and I love my new car. More
by spnd205lor
Employees Worked With
Sam Piccolo, Steve Bannon
