Brewer Airport Toyota

Bought many Toyotas over the years from Brewer Airport Toyota. This time was no different. Jeff Krivickas got me what I wanted and got me in and out very quickly. I appreciate the employees explaining all Toyota. This time was no different. Jeff Krivickas got me what I wanted and got me in and out very quickly. I appreciate the employees explaining all of the options of my Tundra and service records. Justin F. did a great job going over the financing of my truck as well. I would recommended anyone looking for a reliable Toyota to call or stop by Brewer. Great dealership and employees!! More

Brewer Airport Toyota was a great experience. Lorenzo, in sales, delivered the car to my house! I Highly recommend this dealership and to go see Lorenzo. Thank you for the great customer service Lorenzo, in sales, delivered the car to my house! I Highly recommend this dealership and to go see Lorenzo. Thank you for the great customer service and going above and beyond! More

I purchased my vehicle from this dealership a little while ago. I purchased it off Marty and Sam Piccolo was my manager. Marty found the vehicle I was looking for and after I purchased the vehicle if I while ago. I purchased it off Marty and Sam Piccolo was my manager. Marty found the vehicle I was looking for and after I purchased the vehicle if I had any questions I've been able to go to Marty and he was able to assist me. Sam also worked with me on the price and I felt as though I got a good value deal without wasting too much of my time. Would highly recommend you check this dealership out. All the salespeople seemed friendly. I would say the service sucks everyone seemed very grumpy in the service department. More

Bought a new car here recently, my sales person Lorenzo was the absolute worst. I made 1000 deposit which I didn’t use for down payment I trade my 2022 CRV I called him many times he seems ignorant and kee was the absolute worst. I made 1000 deposit which I didn’t use for down payment I trade my 2022 CRV I called him many times he seems ignorant and keep puting it on finance manager and all other people told me Lorenzo need to refund my money. .Lorenzo have Exceptionally poor communication skills, often times telling me he'd get get back to me, not do it, and then I would have to reach back out and basically pester him for basic back-and-forth communication. Despite ignoring me many times, spending time with Lorenzo in person is just listening his brag and too much nonsense Which is just so weird to hear when you've been getting ignored, dodged, misled I haven’t even get my money back yet . More

I purchased a 4Runner last year from Brewer. Actually I believe I was Lorenzo’s first sale at Brewer. He was very helpful and also brutally honest with me that he wasn’t sure about certain thing Actually I believe I was Lorenzo’s first sale at Brewer. He was very helpful and also brutally honest with me that he wasn’t sure about certain things I asked because he was so new. I found that refreshing that he did not lie to me. Lorenzo also followed up with me for the first few months to make sure I was happy and everything was good. More

Bought a new car here recently, my sales person Lorenzo was the absolute worst. I feel bad making this review because the manager I spoke with (Matt I believe his name was) was a super nice guy. But I've n was the absolute worst. I feel bad making this review because the manager I spoke with (Matt I believe his name was) was a super nice guy. But I've never had a worse experience with a sales person in my life. Exceptionally poor communication skills, often times telling me he'd get get back to me, not do it, and then I would have to reach back out and basically pester him for basic back-and-forth communication. Despite ignoring me many times, spending time with Lorenzo in person is mostly listening to him brag about his plethora of social media accounts that he wants you to follow. Which is just so weird to hear when you've been getting ignored, dodged, misled, and lied to for weeks while waiting for your car to come in. I don't even have social media (the funniest part) but why would I ever follow someone who has blatantly ignored me? Or lied to my face about getting back to me? I'm still not sure if he was intentionally like this during the process because he didn't want to do tiny amounts of work or if his communication skills are actually just this bad but it was unpleasant to work with him to say the least. Also, there wasn't a plate on my car when I did a walk-around of it in the lot upon arrival. Lorenzo took the car to get a plate on it before we left, and now there's marks on my car where it looks like someone was thinking about screwing bottom screws in for my plate, but then decided not to. So there's just body damage there now and I'm going to have to begrudgingly come back to this place some time this weekend and request a fix. Needless to say my experience was pretty bad, I can see why this place is rated much worse than most other Toyota dealers on this site. If you're in the market for a Toyota and reading this, you should probably consider going to a different dealership. More

Worse people ever, They ran my credit as someone else was trying to purchase the same car needless to say it wasnt me who got it.. there's a nice hit on my credit for NO REASON trying to purchase the same car needless to say it wasnt me who got it.. there's a nice hit on my credit for NO REASON More

From start to finish we had a VERY GOOD EXPERIENCE in purchasing our new SUV. We entered this purchase completely undecided on what vehicle we wanted, only that it had to be an SUV with a third row. We p purchasing our new SUV. We entered this purchase completely undecided on what vehicle we wanted, only that it had to be an SUV with a third row. We preferred for it to be either electric or hybrid, but given the limited products in those markets they were not deal breakers. We called around and scheduled test drives in February 2020, with the expectation we would purchase in the summer, knowing most dealerships have at least a 3 month lead time. Our Toyota appointment was with Jared Clemens. He knew we were on a tight schedule and had the vehicle ready. He answered all questions we had. On the test drive he allowed us to take the route we wanted to properly test the vehicle. We appreciated he accepted we were just shopping around and did not apply any pressure. He followed up with a text if there were any questions. From there we handled most discussions via text. We were particular about the color of the interior, but the lot did not have a vehicle with that trim/interior available. Once one came in, he made arrangements for us to see it. About a month later we made another appointment to discuss the financials as that would be the final criteria for us to make a decision. They presented a quote at MSRP, not above MSRP. After a very brief discussion with Jared and then the GM, we agreed on a price. We signed our quote and began the the 3-5 month wait for it to arrive. Jared called us less than 2 months later to inform us the vehicle had already arrived. As we were expecting at least another month, we had not finished our financing. While we didn't take Toyota's financing, both Jared and Zane (finance) made it very easy to complete the process with everything done via phone/email the same day. Via that communication we informed them we were not interested in additional warranties and services. With that, the topic was closed and never brought up again. This truly was a NO PRESSURE SALE from first conversation through pick-up. We also had not yet decided to trade in our then current vehicle. That same day they made set a time for us to bring it in for an appraisal. They appraised it within KBB margin within 20 minutes. David then agreed on a fair price for it. We had the final buyer order a few hours later. The next day we picked up the vehicle with no hassle. In all it took about an hour as they demonstrated the functionality of the vehicle again, ensuring it was all working. The vehicle was to have a tow hitch installed, but it was on back-order. That was the only snag in the process, yet one they immediately made us aware once they knew about it. Our experience with Jared at Brewer Toyota is what car buying in 2022 should be. It was easy process based in transparent conversations without any posturing. Over a 6 week period and 4 visits, including final pick-up, we spend no more than 2.5 hours at the dealership. More

Was not pleased to find they practice price gouging by marking vehicles over MSRP. While failing to disclose this practice or in the price they post on cars.com. This is misleading and wastes my time marking vehicles over MSRP. While failing to disclose this practice or in the price they post on cars.com. This is misleading and wastes my time More

Everything was great until I found a mark on my on my tail light which was blatantly caused by rubbing during shipment. I was basically told I was vandalized and could pay to get it buffed out. When you tail light which was blatantly caused by rubbing during shipment. I was basically told I was vandalized and could pay to get it buffed out. When you spend that kind of money with a dealership and basically told we are done with you after we get the money. More