Brent Brown Toyota - Service Center

Courteous and helpful I appreciate that the staff explain things clearly and are well organized. Everyone is very friendly and helpful. Often things are busy and I sometime I appreciate that the staff explain things clearly and are well organized. Everyone is very friendly and helpful. Often things are busy and I sometimes do have to wait, so it is not the fastest experience ever, but I plan for that. More

Good service I had bought a used car from another source. I took it to Brent Brown for a 20,000 mile service. I was not aware of Toyota care. I was pleasantly surp I had bought a used car from another source. I took it to Brent Brown for a 20,000 mile service. I was not aware of Toyota care. I was pleasantly surprised when the service manager told me that there would be no charge as it was covered by Toyota care. More

Frequent Customers Rewarded Toyota should service Toyota cars: I feel more comfortable with that. And at Brent Brown Toyota the prices are competitive, and it feels good for ser Toyota should service Toyota cars: I feel more comfortable with that. And at Brent Brown Toyota the prices are competitive, and it feels good for servicemen and managers to recognize me and give friendly greetings. John Goodman knows me on sight and by voice, and knows I like to bring my own AmsOil. More

First visit for new RAVE 4 5,000 CHECKUP. Able to schedule me in on short notice before Thanksgiving. very friendly greeting and was finished with service at the time I was given. Quick check Able to schedule me in on short notice before Thanksgiving. very friendly greeting and was finished with service at the time I was given. Quick check out and review of services performed and Josh answered questions I had professionally. More

Always satisfied I am always satisfied with the service I receive from Brent Brown Toyota. Everyone is very cheerful and willing to answer questions or provide other h I am always satisfied with the service I receive from Brent Brown Toyota. Everyone is very cheerful and willing to answer questions or provide other help. More

New car check up It was great, but told the service was long than it really took. We goat a shuttle and waited longer for it than if we would of stayed at the dealers It was great, but told the service was long than it really took. We goat a shuttle and waited longer for it than if we would of stayed at the dealership! More

Tacoma Rob Service agent was very engaged in his job and treated me well. The waiting area was nice and open. Appreciated the bottle of water too! Service agent was very engaged in his job and treated me well. The waiting area was nice and open. Appreciated the bottle of water too! More

Efficient, friendly, not condescending Prices are a little higher than I like, as are most dealers, but this place is low-pressure, friendly, and doesn't try to make me feel stupid or assum Prices are a little higher than I like, as are most dealers, but this place is low-pressure, friendly, and doesn't try to make me feel stupid or assume I don't know what I'm doing since I'm a woman, which I appreciate. More

routine service the service was completed effectively and on time. They completed the service I requested. the feedback I received was helpful in knowing the conditio the service was completed effectively and on time. They completed the service I requested. the feedback I received was helpful in knowing the condition of my vehicle. More

Great Service I went in and was told my car would be finished by one. After I dropped off my car the guy said it would be 4pm! I explained to him my situation and I went in and was told my car would be finished by one. After I dropped off my car the guy said it would be 4pm! I explained to him my situation and they said they would do their best. They called me at 12:30 to tell me my car was done. They were all so friendly from the cleaning crew to the shuttle service! More