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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,795 Reviews

4,795 Reviews of Brent Brown Toyota - Service Center

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January 25, 2017

Quick Fix - No Charge I had a sound coming from underneath my car that was happening everytime my car was moving. It was real loud and I was worried something very bad was More

by danharr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, John Goodman
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and John. We look forward to seeing you again!

January 25, 2017

Recall for my Prius John Goodman was very efficient getting the recall work completed much quicker than expected as I needed the car, our only car!! He was efficient and More

by RonaldP37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

January 25, 2017

Faster than expected I dropped my car off for its 15k checkup and oil change. I was told it could take up to 1.5 hours but was in and out in 30 minutes. The Dealership h More

by Toyota Momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember their name
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with our service department and Dealership. We look forward to seeing you again!

January 25, 2017

Service I came into the dealership for service on my Toyota 4runner. I couldn't have had a better expereience. John and Mindy in the service area were great t More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Melinda Wright
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Rich! We are happy to hear you had a great experience with Melinda and John. We look forward to seeing you again!

January 24, 2017

Inspection They did a great job and always do. I'm not sure the name of the young lady who helped me but she was very kind and took me to the place I need to pay More

by Cstaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jan 24, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

January 23, 2017

Good experience I have brought my car here a few times for a recall, routine maintenance, and specific fixes. I have had no complaints about any of the work done, oth More

by altur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, John Goodman
Jan 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and John. We look forward to seeing you again!

January 23, 2017

Great Staff, friendly and knowledgeable. Good environment quick service. I love coming to this dealership because I always get great care. All the staff were curious and went above and beyond required service More

by Corolla Lifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember specific names of service team. I remember that they were friendly.
Jan 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with our staff. We look forward to seeing you again!

January 23, 2017

My van looks wonderful! I had our van completely detailed after purchasing it. John and the dealership did a great job! The engine area looked like it was brand new and the i More

by Jarsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in detail dept
Jan 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

January 22, 2017

Went in for maintenance and to look at a problem The maintenance service was great, I love the Toyota dealership! However we asked that they look at a problem in the car and it seems they did not tak More

by AliZoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. Please call (801) 223-4400 or (801) 224-1320, to contact our service department in regards to looking into a problem on your vehicle. We look forward to seeing you again!

January 21, 2017

Great and quick They finished much quicker then originally estimated and everyone was extremely nice and helpful to me and my toddler. I also enjoyed the free coffee More

by Patch333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Kelly Christensen
Jan 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Kelly. We look forward to seeing you again!

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