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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,795 Reviews

4,795 Reviews of Brent Brown Toyota - Service Center

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January 28, 2017

Always a great experience! We have a 2016 Sienna and a 2014 Tundra. Every time my husband and I have been to the dealership, we walk away feeling confident in our decision to wo More

by sydneyparkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jan 29, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Sydney! We are happy to hear you had a great experience with Manu. Thanks for being part of the Brent Brown Toyota family! We are looking forward to seeing you again.

January 27, 2017

Prompt, friendly & service-oriented Everyone I came in contact with for my car's safety recall service was kind and over-the-top helpful. Shuttle service was excellent and everybody smil More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned the shuttle driver, Casandra Langston
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Judy! We are happy to hear you had a great experience with Joel, Casandra and also enjoyed our complimentary shuttle. We look forward to seeing you again!

January 27, 2017

Service Visit I stopped in without an appointment for a oil change. The staff was very professional and had me out of there in about an hour just as promised! More

by rrouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Rasmussen
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Alec. We look forward to seeing you again!

January 27, 2017

Customer Service--they've got it! I feel like the techs at Brent Brown Toyota always take good care of me (looking out for my best interests with deals & recalls) & my car--that's why More

by norawaymanbaggaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

January 26, 2017

Always a positive experience Service is always great at this location. John was great. Went in for an oil and lube and wanted it checked for long travel. They found a leaking w More

by HighlanderOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

January 26, 2017

Good service Good place to buy and service your car. Nothing over the top but they get the job done. Sometimes the wait time can be horrendous though. More

by johnboo89
Recommend Dealer
Yes
Employees Worked With
Aldana Miloni
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Aldana. We look forward to seeing you again!

January 26, 2017

Problem with lock actuator I went in because my locks weren't working. They fixed the issue within the day, and provided a shuttle to and from work. That was a big help. My More

by Angiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldana Miloni
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Aldana and enjoyed our complimentary shuttle. We look forward to seeing you again!

January 26, 2017

Great Service Department I purchased a maintenance plan with my vehicle and this dealership is always on the ball with reminders and when I do go in for service they are great More

by Brad H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Brad! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

January 26, 2017

Amazed by excellent service. I had my appointment with mike, and he was so professional. All the workers I hadon't spoke with were caring. I could tell Mike really loves where he More

by Craig S Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Craig! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

January 25, 2017

Great service, as usual. The initial 5,000 mile servicing on my new Highlander was super -- the same superior service I've grown accustomed to with my other vehicles. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember the names of those who helped me, but they were great.
Jan 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Gary! We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

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