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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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January 30, 2017

Very good service appointment, oil change 12:30. car in 8:00. shuttle took me to work. at work less than an hour when notified it was finished. More

by Robert Clanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Robert! We are happy to hear you had a great experience with John. We look forward to seeing you again!

January 30, 2017

Helpful maintenance service I appreciate the Brent Brown staff in taking care of my car. They repaired what was broken at no cost to and they made me aware of potential problems More

by Sherry and Matthew Forsyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Sherry and Matthew! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

January 30, 2017

Very friendly I was told on the phone the service would take about an hour so I had planned on staying but when I got there they said it would take several hours. T More

by Jenp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Black
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jen! We are happy to hear you had a great experience with Mike and enjoyed our shuttle service. We look forward to seeing you again!

January 30, 2017

Friendly and helpful Having my wife's car serviced turns into an enjoyable experience, with knowledgeable personnel who have great communicative abilities. They are alway More

by leadfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Aldana Miloni
Jan 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Aldana. We look forward to seeing you again!

January 29, 2017

Good job well done I thot it would take a lot of time. Thank you for being considerate of my time. I really don't want to say more. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Keith. We are happy to hear you had a great experience with Josh and we were able to get you back into your vehicle quickly! We look forward to seeing you again.

January 29, 2017

mehhhh Not thrilled about this service department. But just there safety and EM. Not much to say about that . . . But apparently I need to say more about th More

by amball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 31, 2017 -

Brent Brown Toyota responded

We appreciate you taking the time to give us your feedback. We are sorry that we weren't able to make more of an impression. We hope that next time we can change your impression of us.

January 29, 2017

Great service every time My car is always done on time. They are honest if everything is great or if it needs work. Everyone is always friendly. That is why I've bought four More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Lisa! We are happy to hear you had a great experience with Joel.! We look forward to seeing you again!

January 29, 2017

Great Job The work completed was done as explained and quoted. I was very appreciative of the alignment check done prior to work. I'm glad that Brent Brown wa More

by pfin223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

January 29, 2017

Quick and Easy It was very easy to get checked in and I was out of there in about 30 minutes. Great Job! Sydney you were great to work with. More

by Jealda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jealda! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

January 29, 2017

All my questions were answered! I came in for general maintenance but I had a bunch of other questions and they were so helpful! They gave me estimates for additional work I was inte More

by alohamomma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

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