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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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February 02, 2017

Extraordinary Great service. Very fast. Very helpful! They were very kind and friendly. They got everything done quickly. They answered any questions and they gave More

by Tricia Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Feb 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Tricia! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

February 02, 2017

Kept Promises go a long way I went in for an oil change. The manager promised a free oil change because of a complication 2 years prior. Went in, told them about it and they hono More

by Joe Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names (look it up on my account)
Feb 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Joe! We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

February 01, 2017

Awesome service. I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service dep More

by LeAnne Dahneke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback LeAnne! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

February 01, 2017

Outstanding Service John replaced a light and a fuse at no cost. I just had to pay for the parts. Great service and I would happily recommend. More

by jjawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Feb 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with John. We look forward to seeing you again!

February 01, 2017

Scheduled Maintenance Great customer service! They make you feel welcome and comfortable during your appointment. As with most maintenance shops they are always running beh More

by eheaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldana Miloni, Alec Rasmussen
Feb 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Aldana and Alec. We look forward to seeing you again!

February 01, 2017

Great Service, well done I had a recall on my vehicle, and expected them to fix it. When I got there, they were very friendly and offered to do a complete inspection of my ca More

by sydsquidtay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey, Casandra Langston
Feb 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu, Casandra and our shuttle service. We look forward to seeing you again!

January 31, 2017

Cordial All of the employees were friendly and mindful of my schedule. There was a delay and they called to notify me with the estimated time of completion. O More

by Mark8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Rasmussen
Jan 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Mark! We are happy to hear you had a great experience with Alec. We look forward to seeing you again!

January 31, 2017

Quick, Fast Service Set an appointment same day for a 10k Maintenance, was in and out in about 1 hour! I even talked with the sales person that sold me the car last year More

by jhasting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Feb 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

January 30, 2017

Great For being understanding and for fixing my frustrations and my car. I really appreciated them caring and hearing me out. And acting like I mattered. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kim! We are happy to hear you had a great experience with Mike and Casandra. We look forward to seeing you again!

January 30, 2017

It was good experience. Josh was great Josh was very polite and professional. give him a raise. He handled over all process very well. He described the technical terms in a easy was so the More

by Banjaded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

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