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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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February 05, 2017

Great as always. Quick, respectful. Love the hot chocolate on a cold morning. They got me in and truck done in a timely manner. I plan on always bringing in my tundra for servicing for More

by Derek Kohler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Derek! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

February 05, 2017

Friendly, competent , pleasant surroundings (comfy chairs) but would like a bit more accuracy on how long the repair will take. It is very easy to get appointments and th More

by Annjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Feb 06, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Annjay! We are happy to hear you had a great experience with John. We look forward to seeing you again!

February 04, 2017

Excellent I bought two cars over there and so far do good.The services so good the people work for dealer try the best to helped me. More

by João
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Brent Brown Toyota responded

Thank you for your feedback João! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

February 04, 2017

Scheduled maintenance I love Brent Brown. Joel was wonderful to work with. I have always experienced excellent customer service and would definitely recommend them to famil More

by Therese Lauritzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (Service Manager)
Feb 06, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Therese! We are happy to hear you had a great experience with Joel and Mike. We look forward to seeing you again!

February 03, 2017

Enjoyable Joel made the experience funny. He talked like we were old friends. He was quick to let me know how long the service on my car would take and even cal More

by Baxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

February 03, 2017

Fast and easy service Mike made sure I was done on time with my service and everything went smooth. They changed their systems for service and now everything seems to go a More

by Daniel Goodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Feb 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Daniel! We are happy to hear you had a quick and great experience with Mike. We look forward to seeing you again!

February 03, 2017

Great Service Josh was so friendly and helpful. We came when it was almost closed and he still took a look at my car and then let us come back in the morning to fi More

by Mariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Feb 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Mariah! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

February 03, 2017

Very professional service experience Joel in service was awesome to work with. He was friendly, communicated well and made sure to answer all of my questions. The wait time he told me to More

by D Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

February 03, 2017

Great service as always!! My husband and I were just talking about the level of service we have received at Brent Brown Toyota. It's been so exceptional, that's why we keep co More

by gandj2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Tanner
Feb 06, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel and Josh. We look forward to seeing you again!

February 02, 2017

Friendly The service took longer than expected but the people inside while I was waiting were very friendly. They even entertained my granddaughter but letting More

by cheryl davis
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Ulrich
Feb 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Cheryl! We are happy to hear you had a great experience with Ryan. We look forward to seeing you again!

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