Brent Brown Toyota - Service Center

Easy and low stress. Easy drop off. Friendly. Easy shuttle. Kind and friendly service. Willing to listen. Wouldn't hesitate to go back. Would recommend to others for servi Easy drop off. Friendly. Easy shuttle. Kind and friendly service. Willing to listen. Wouldn't hesitate to go back. Would recommend to others for service and sales. More

They quickly finished a recall that I needed done I needed service done for a recall. They were friendly, worked with my schedule, and allowed the option of a night drop off. They got the service done I needed service done for a recall. They were friendly, worked with my schedule, and allowed the option of a night drop off. They got the service done quickly, and did it well. More

Just in for a recall on a Tacoma I just bought used. Casandra was very helpful even though we were early for our appointment, she was able to get us taken care of. They s on a Tacoma I just bought used. Casandra was very helpful even though we were early for our appointment, she was able to get us taken care of. They shuttled us to the Theater and after the movie we called and they were already finished with the recall adjustment. This allowed us to get to other appointments we were needing to get to. More

Great Service Today It was another great experience with Brent Brown Toyota in Orem. They offered me a ride in the shuttle while my car was being serviced. The service It was another great experience with Brent Brown Toyota in Orem. They offered me a ride in the shuttle while my car was being serviced. The service was fast and I was on my way. Thanks. More

Curtis Kjar Toyota Highlander service Vehicle serviced and under the estimated time. Very pleased with the service. It was completed before the estimated time. Thomas went over everything Vehicle serviced and under the estimated time. Very pleased with the service. It was completed before the estimated time. Thomas went over everything with us after it was done. Very pleased. More

Fast and efficient It was very clear what they did to my car and what it may need in the next coming months. They clearly outlined it all and gave me a sheet to take wit It was very clear what they did to my car and what it may need in the next coming months. They clearly outlined it all and gave me a sheet to take with me with the info. Everyone was friendly and it didn't take long. More

Much better on last visit I've been coming to this dealer for my service work for about a year-and-a-half. Typically I have been disappointed by the upfront customer service I I've been coming to this dealer for my service work for about a year-and-a-half. Typically I have been disappointed by the upfront customer service I have experienced as well as the length of time that it took to do work. This last visit however was an exception. I walked away very satisfied. More

Quality work I always take my car to this dealership. I trust them to take good care of my vehicle and keep me informed of anything I need to be aware of. I always take my car to this dealership. I trust them to take good care of my vehicle and keep me informed of anything I need to be aware of. More

Oil change The person who checked in my car was very helpful, the car was kept clean during service, and returned to me in the time period promised. The person who checked in my car was very helpful, the car was kept clean during service, and returned to me in the time period promised. More

Great experience, very helpful The reason that I have given Brent Brown 's service dept. the highest possible rating is because of the unbelievable high quality experience that I ha The reason that I have given Brent Brown 's service dept. the highest possible rating is because of the unbelievable high quality experience that I had at this great dealership. The service department made me feel welcome and appreciated. I had an appointment to service my transmission. The service tech did a walk around, a thorough pre inspection, educating me on the things I should know as a Toyota owner and my cars service needs, at the same time commending me for the condition that the car was in. While my car was being serviced the dealership took care of two recalls on my car in which I felt were very important. During the service I waited in the customer lounge where I enjoyed complimentary beverages and a hot bag of popcorn. To my surprise the work on my car was finished forty five minutes quicker than I had anticipated. My experience could not have been any better than it was at Brent Brown Toyota that crisp winter morning. Sincerely, Rick McEwen More