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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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April 06, 2017

Always great service Brent Brown is my favorite car dealership. Always great service friendly and knowledgeable staff. The car was ready when promised and done right. The More

by Fbehle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ulrich
Apr 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are glad to hear you had a great experience with Todd and Ryan. We look forward to seeing you again!

April 06, 2017

Great Service I am giving this review because the service team at Brent Brown Toyota one of the reasons I bought my RAV4 at the Provo dealership. Great service. More

by jere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Apr 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are glad to hear you had a great experience with Mike. We look forward to seeing you again!

April 05, 2017

Toyota Care 10,000 Mile I set up schedule on line, which did not register with the Service Dept. Service technician said that was OK, she helped me anyway.... The service too More

by Boring Tundra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Apr 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are glad to hear you had a great experience with Casandra. We look forward to seeing you again!

April 05, 2017

I love the free shuttle service Brent Brown Toyota does great maintenance work and they understand that you don't always want to be stranded at their dealership. They provide a free More

by Andrew Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Apr 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Andrew! We are glad to hear you had a great experience with Josh and enjoyed our complimentary shuttle service. We look forward to seeing you again!

April 04, 2017

Absolutely fantastic in every way! Friendly staff greeted me, quickly assessed my car's condition and had me checked in within minutes of my arrival. And when I told the attendant that More

by Evelyn Jankovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Apr 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Evelyn! We are so happy to hear you had a great experience with Casandra and enjoyed our waiting room. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

April 04, 2017

First year service checkup My car was taken into the service department for the first year checkup. They checked everything which left me feeling very confident that my car is More

by Vena Lee Cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Jennifer Clark
Apr 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Vena Lee! We are so happy to hear you had a great experience with Jennifer and Mike. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

April 04, 2017

Took care of everything. There was an issue with my truck, and Casandra took care of everything. She set up my rental vehicle and made sure everything was in order before she More

by Wjhtx1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Apr 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are glad to hear you had a great experience with Casandra. We look forward to seeing you again!

April 04, 2017

Walk in to get saftey inspction. Service was very good. Short wait. Why do I have to type in 25 words?I have been allways satiied withd the service there. More

by scarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney Terry
Apr 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are glad to hear you had a great experience with Sydney. We look forward to seeing you again!

April 03, 2017

Short and Sweet Talked to Josh on the phone about servicing my vehicle, he knew all the prices and knew how the work was performed. Came in Saturday morning, Josh got More

by Benprice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Apr 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

April 03, 2017

Fast and very friendly Cassandra was very helpful and friendly in checking me in while Jennifer was helping another customer. I did not have to wait very long at all while More

by thatgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Jennifer Clark
Apr 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer and Casandra. We look forward to seeing you again!

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