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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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April 13, 2017

Great service, and easy to work with! Very thorough, great communication and quick service. I have never had any problems over the last 2 years I have used them. Great on the phone, help More

by Amcconahay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Croxton
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Dane. We look forward to seeing you again!

April 13, 2017

Really fast and they took great care of me. I liked how I was informed on the status of my car and told all the things that look great, as well as the things that need to be replaced soon. Custo More

by Woohoo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

April 12, 2017

Easy and Efficient Getting my car serviced was so quick and easy. The staff was friendly and personable. I liked that there were women working alongside the men in the s More

by HollyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Holly! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 11, 2017

Great day at Brent Brown! Josh is always great to me every time I come in. I wanted to look at a new RAV4 today and Jon took me right along and helped me with all my questions. More

by Linnynicole10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner, Jon Jones
Apr 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh and Jon. We look forward to seeing you again!

April 11, 2017

Great Service I brought my new Avalon in for the 5,000 mile service and was in and out within the time frame quoted at check-in. The service lounge was comfortable More

by ae1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Tanner, Shane Keisel
Apr 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Shane, Josh and Joel. We look forward to seeing you again!

April 11, 2017

Dane is great! I've had some issues with experiencing unimpressive customer service here in the past, but this time Dane was helping me, and he was so much more poli More

by kJbesos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane
Apr 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Dane and he was able to regain your trust in Brent Brown Toyota. We look forward to seeing you again and providing you with exceptional experience here on out!

April 11, 2017

Great Service This is was my first time going to Brent Brown Toyota and I have to say it was a very pleasant experience. The service writer was very nice and explai More

by strik78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer while visiting our dealership for the first time. Welcome to the Brent Brown Toyota family! We look forward to seeing you again!

April 11, 2017

On Time; Great Service Thank you once again for an outstanding experience. There was someone there to greet me as I arrived. He saw me through checking my car in. Then the s More

by krisnelswils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. Thanks for being part of the Brent Brown Toyota family! We look forward to seeing you again!

April 09, 2017

Wonderful Experience Everyone there was so nice and helpful to me. They finished my car in the exact amount of time they told me it would take. The waiting area was very n More

by toyotacustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Apr 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

April 09, 2017

Great Service Department The service department did a wonderful job in getting me in and out in a timely manner - something I value! This is my first service at Brent Brown More

by Gailey1280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Apr 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

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