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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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April 15, 2017

Dealer delivers what they promise I recently went to Brent Brown Toyota to have my 4Runner serviced. They were obviously very busy but did a great job taking care of my vehicle and go More

by Jcmagone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Josh Tanner
Apr 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Josh. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

April 15, 2017

Very good experience and they took care of what was needed Great local dealership and they take care of what the customer needs , if you need your vehicle serviced, I would highly recommend this dealership , More

by Supra celica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 15, 2017

Service I came in on a very busy afternoon and Joel was very helpful and took great care of my car. He kept me informed of what was going on and gave me the b More

by Probert3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

April 14, 2017

Efficient and Competent Brent Brown Service has changed and improved through the years. I appreciate their efficient and competent work. I like the shuttle that works very More

by Gubster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

April 14, 2017

Great job! They correctly diagnosed and fixed the issue with my brakes and didn't try overselling unnecessary repairs. Thank you for a job well done! I greatly a More

by Jak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Manu Storey, Casandra Langston, Garrett Hagler
Apr 14, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jak! We are happy to hear you had a great experience with John, Garrett, Casandra and Manu. We look forward to seeing you again!

April 14, 2017

Great service! The dealership was very acoomidating with my crazy schedule and did everything possible in order to make it work for me! Very pleased with the service More

by Becks42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry, Josh Tanner
Apr 14, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh and Sydney. We look forward to seeing you again!

April 14, 2017

Awesomeexperience Jen was very helpful and efficient! She understood and took care of my needs. Definitely would recommend to everyone to go to her for future maintena More

by Tracidell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 14, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 14, 2017

Schedule service Overall a good experience. Friendly . Still don't understand why it takes 1.5 hours for a tire rotation. I had 4 tires mounted balanced and installed More

by mamemmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a good experience with Sydney. If you would like to discuss the time length further, please call Karyn Clement at (801) 223-4406!

April 13, 2017

Everyone was friendly and accommodating. Service speedy. We can only hope the service is accurate. Husband a little upset because the dash info was not the same as before. Had to come back to set it and s More

by terry80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darby ? (not sure but excellent) or Jennifer Not sure of name., Austin Christensen, Thomas Watson
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We apologize for having to come back, but we are happy to hear it got taken care of and that Austin was able to meet with you guys. We look forward to seeing you again!

April 13, 2017

Always quick to service my car. My kids have my car in Orem from out of state and when I come to visit and the car needs service, Brent Brown Toyota has always sen it the day I call More

by AnnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Ann! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

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