Back

Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

Sort by
April 19, 2017

Excellent, cheerful service The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane (service)
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback Charlotte! We are happy to hear you had a great experience with Dane. We look forward to seeing you again!

April 19, 2017

new tire upgrade had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for More

by highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We apologize for the lack of communication while your vehicle was here and will aim to improve that in the future. We are happy to hear you had a great experience with Thomas and that he was able to get you a great price for your new tires. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

April 19, 2017

Great service Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya More

by Lisahu
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Thomas Watson, Jennifer Clark
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Lisahu! We are happy to hear you had a great experience with Thomas, Jennifer and Mike. We look forward to seeing you again!

April 18, 2017

Friendly and Fast I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very sa More

by Mth21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 18, 2017

Consistent and good These guy always treat me right. Get the service and inspection deal because the price is amazing. Drop off your whip then get a ride wherever you ne More

by Kelly Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Apr 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kelly! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

April 18, 2017

Recall The friendly staff gave me a detailed list of what was being done and they were able to get my truck in on time and out before the estimated timetable More

by Dye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

April 18, 2017

Excellent service and professional manner. On time and professional service. Well explained and followed through. Friendly and personal interest in my experience with my vehicle and in me also. More

by Steve Pincock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback Steve! We are happy to hear you had a great experience with George. We look forward to seeing you again!

April 17, 2017

very timely service I had an appointment and they took care of my vehicle right away. I liked the waiting room with the availability of pop corn and drinks. More

by Morris Sorensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Apr 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Morris! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

April 16, 2017

Thanks Josh was super helpful with our SRS item as well as getting our 30000 update completed. We have the information we need to get the xxx fixed with our More

by Robertstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Apr 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Robert! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

April 16, 2017

Always a good experience The staff at Brent Brown are always friendly, do not pressure me to do anything, and are responsive to questions. Since I bought my car (2009), this More

by oremguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Apr 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

...
427
...