4,796 Reviews of Brent Brown Toyota - Service Center
Excellent, cheerful service The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that it's ok (and the waiting area has wifi). More
new tire upgrade had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for $1. Tom in service initially sold me some bridgestones, but he found some yokohamas at a better price and improved quality. He helped make an unexpected big expense a little better. my only criticism to this process is, my wife dropped the car off at 930am and we didn't hear anything until I called at 430pm. it would have been nice to be contacted sooner about the changes so we could have got our car back earlier in the day. a positive note to this was BB gave my wife a loaner car so she could run her errands and pick up our kids from school. More
Great service Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya More
Friendly and Fast I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very sa I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very satisfied. More
Consistent and good These guy always treat me right. Get the service and inspection deal because the price is amazing. Drop off your whip then get a ride wherever you ne These guy always treat me right. Get the service and inspection deal because the price is amazing. Drop off your whip then get a ride wherever you need to go. Easy peasy! More
Recall The friendly staff gave me a detailed list of what was being done and they were able to get my truck in on time and out before the estimated timetable The friendly staff gave me a detailed list of what was being done and they were able to get my truck in on time and out before the estimated timetable. More
Excellent service and professional manner. On time and professional service. Well explained and followed through. Friendly and personal interest in my experience with my vehicle and in me also. On time and professional service. Well explained and followed through. Friendly and personal interest in my experience with my vehicle and in me also. Highly recommend Brent Brown Toyota for sales and service. More
very timely service I had an appointment and they took care of my vehicle right away. I liked the waiting room with the availability of pop corn and drinks. I had an appointment and they took care of my vehicle right away. I liked the waiting room with the availability of pop corn and drinks. More
Thanks Josh was super helpful with our SRS item as well as getting our 30000 update completed. We have the information we need to get the xxx fixed with our Josh was super helpful with our SRS item as well as getting our 30000 update completed. We have the information we need to get the xxx fixed with our insurance. Thanks for the great service and help. More
Always a good experience The staff at Brent Brown are always friendly, do not pressure me to do anything, and are responsive to questions. Since I bought my car (2009), this The staff at Brent Brown are always friendly, do not pressure me to do anything, and are responsive to questions. Since I bought my car (2009), this is where I take it for service. My car remains running in great shape, and I have not had any major problems. More