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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,796 Reviews

4,796 Reviews of Brent Brown Toyota - Service Center

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April 22, 2017

Service on car I made an appointment and was in and out within the time frame they promised. Work done to our satisfaction. It was a good visit. More

by wc robins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

April 22, 2017

routine service They stuck to the time frame this time - appreciated that. The service staff are always so courteous and cheerful - which is so nice to deal with. More

by shelleyhalebyington
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 21, 2017

flat tire Great Service! I had a blow out on the freeway. I was right by the exit where Brent Brown is located. I was greeted and treated with respect. Gi More

by karenb60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Karen! We are happy to hear you had a great experience with Mike and that he was able to get you safely back on the road so quick. We look forward to seeing you again!

April 21, 2017

The Only Place to Get Your Toyota Serviced Guys, if you have a toyota, bring it to BB. They are kind, professional, and well-priced. I have a prius that needs regular synthetic oil changes, and More

by craced
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had such a great experience with Mike. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

April 21, 2017

Mike, employee of the decade. I would always recommend the service department to anyone, especially if you work with Mike. I've never had a negative experience with him, he's so fr More

by Jimmy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jimmy! We are sorry to hear you had a negative experience with our sales department. If you would like to discuss this further, please call Karyn at (801) 223-4406. We are happy to hear that you had another great experience with Mike. We look forward to seeing you again!

April 21, 2017

Toyota Great service on my car. I take it there for oil changes and lots of other maintenance and the service members are always very helpful especially John More

by jeryorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

April 20, 2017

Service Sydney was great and was very helpful in finding the solution to the low tire alert. This had been addressed by others with change in temp being the More

by Why?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Apr 20, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

April 20, 2017

Quick, efficient, professional It was a great experience, John. was professional in every way. xx in was quick, efficient, suggested updates based on the mileage of the car. He wa More

by Smiley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with John and that he was able to get you the best pricing possible for your vehicle's need's. We look forward to seeing you again!

April 20, 2017

Quick and Easy Went in for my oil change and to get my electric seat looked at cause it was making noise. They fixed things up and even fixed my seat with no cost to More

by S Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu and we were able to fix your heated seat. We look forward to seeing you again!

April 20, 2017

Filling the Need My husband always took care of our car needs and since he passed away it's been very helpful to know that Brent Brown Checks out Everything when I h More

by gocarapril2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Apr 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Manu. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

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