Brent Brown Toyota - Service Center

Great Service! I missed my first appointment. I scheduled the next for two days later. The service was great! I am already in the system for my next service. I missed my first appointment. I scheduled the next for two days later. The service was great! I am already in the system for my next service. More

Great Experience It was very fast pace drive in, drop it off, pick it up, simple as that. It was a little hectic at first trying to get into the garage because there w It was very fast pace drive in, drop it off, pick it up, simple as that. It was a little hectic at first trying to get into the garage because there were so many other cars but other than that it was all great! More

Another Great Service Experience I set up the appointment with the same service adviser I have used for several years--John Goodman. This was one of the "major" service requirements I set up the appointment with the same service adviser I have used for several years--John Goodman. This was one of the "major" service requirements and I was told 3-4 hours. Everything was done by that time and John made sure the "extra" item or two I asked to be checked were done and service rendered as appropriate after checking for my go-ahead. I have been having my Toyota cars serviced by Brent Brown Toyota for more than ten years and the service keep getting better. Thanks. More

Got everything done and on time too The past several times I have been in, they have given me an estimate for how long it would take, and they have been within 10 minutes every time. The past several times I have been in, they have given me an estimate for how long it would take, and they have been within 10 minutes every time. I have been with this dealership since 2000, and for years they were never even close, so I love that they are so much better now. Additionally, I had to switch my appointment to a different day, and whoever made the switch for me didn't record it, so they weren't expecting me. They fit me in anyway and still stuck to the time estimate. More

AWESOMENESS Ever since I started getting my cars serviced with Brent Brown it's been nothing but pure awesomenes. The advisors know exactly what's going on and ar Ever since I started getting my cars serviced with Brent Brown it's been nothing but pure awesomenes. The advisors know exactly what's going on and are never ever pushy. They let me know exactly what's going on and even scheduled my next service for 4 months out that will notify me. More

good service, very helpful staff Mike at the service desk was very helpful with getting my car taken care of. My service was completed right when they estimated it would be and everyo Mike at the service desk was very helpful with getting my car taken care of. My service was completed right when they estimated it would be and everyone was helpful and friendly throughout the whole process. More

Great Service I discovered that my alignment was off when I went in to get an oil change. It was fixed and ready to go on a road trip. I discovered that my alignment was off when I went in to get an oil change. It was fixed and ready to go on a road trip. More

Felt very taken care of. Always feel very welcome, great people who we deal with every time. Never left feeling rushed or neglected. Love how friendly everyone is. Appreciat Always feel very welcome, great people who we deal with every time. Never left feeling rushed or neglected. Love how friendly everyone is. Appreciate the positive attitudes. More

Friendly service and on time There was a line when I brought my pick up in but I was met first by a friendly young woman who assured me that they would be taking care of me soon. There was a line when I brought my pick up in but I was met first by a friendly young woman who assured me that they would be taking care of me soon. Then John Goodman came out and proceeded to do verify the reason for my visit (recall) and quickly got me in my way. He called in the afternoon when my vehicle was finished. It was an easy in and easy out experience! More

Excellent service but behind schedule Service was excellent- they were just behind schedule when I arrived so my late was a good hour longer than what they told me it would be. Everyone wa Service was excellent- they were just behind schedule when I arrived so my late was a good hour longer than what they told me it would be. Everyone was helpful and kind and they did a great job with my car. More