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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 04, 2017

Oil change Needed to get my oil changed etc. very easy to schedule an appointment that worked with my needs. Very professional and helpful. Loved the video that More

by Whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

May 03, 2017

Great Friendly Employees at Brent Brown Orem Sydney was very friendly and a pleasure to work with. Actually everyone seemed happy to be there and were smiley, polite, and welcoming. I would come More

by DeeZSchmidty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
May 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

May 03, 2017

Great service Service was timely and courteous. They had the car done when they told me it would be. They called me to let me know it was done. More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Crockston
May 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Dane. We look forward to seeing you again!

May 03, 2017

Very dependable and quick service. This checkup was most efficient and timely. All service was excellent and quick. Will continue to use Brent Brown Toyota for cars and service. Much More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback David! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 03, 2017

Satisfied! Friendly and efficient! They care about me and my car. I had an oil change and tire rotation. I feel confident that my car was well taken care of. More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
May 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Nicole! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

May 03, 2017

very accomadating I love how easy it was to get my car fixed and the friendly shuttle service taking me, and pick me up, from work when the service was done. I didn't More

by Stew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Josh Tanner
May 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Stew! We apologize for you having to come in a second time but are happy to hear we were able to resolve the issue and that you had a great experience with Josh and Casandra. We look forward to seeing you again!

May 03, 2017

Great - as always! I live quite a distance from the Brent Brown dealership, but happily go there for every service since I know I can trust them to do everything perfect More

by whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 01, 2017

Unscheduled service visit was quick and complete I didn't have an appointment for a busy Saturday morning, but the service team at Brent Brown managed to squeeze in time for my Tacoma 110,000 check u More

by jessehurlbut
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
May 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jesse! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

April 30, 2017

Friendly, helpful, and knowlegable staff. Great overall experience with service and sales departments in fulfilling my needs. Good communication keeping me informed on repairs needed and updat More

by Mel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, Manu Storey, Garrett Hagler, Jordan Luu
May 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Garrett, Jordan, Bob, Mike, Manu and Charlie. We look forward to seeing you again!

April 30, 2017

Super smooth! All of the service advisors are very helpful! They're all very knowledgeable and willing to go the extra mile for their customers... Thank you guys! More

by The flying geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

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