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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 09, 2017

Manu deserves a raise. The service takes a bit too long but the customer was great. Manu is always quite friendly and very helpful. I will definitely return. Thanks. More

by tload
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We apologize for the length of your service but are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 09, 2017

3x's Meh, Great, Great I had three visits. The first was with Tom. I don't think an oil change and emissions test should take 5+ hours. Twice he told me he would call right More

by gurugnu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manu Storey, Thomas Watson
May 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We do apologize about the wait time, it is something we are actively trying to address due to extreme growth. We are happy to hear it was a good experience with Manu and Tom. We look forward to seeing you again!

May 09, 2017

Very Satified I return to this dealership for all of my vehicle maintenance, The staff is very friendly and professional. They are always answering any specific qu More

by Susette613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 09, 2017

It was fun! It was so quick! I was almost disappointed to not have more time to read :) I don't remember anyone's name but it was Monday at 6pm, everyone was ver More

by emilyolivemoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Emily! We are so happy to hear you had a great experience with our service department. We look forward to seeing you again!

May 08, 2017

Very good They were ready when I was told to bring it in and took slightly less time to complete than I was told which made the experience very pleasant. More

by Toyota1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
May 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

May 08, 2017

Nice Nice NIce Nice Nice Nice nice nice nice. I liked it. It was very nice. I don't like reviews, but it was definitely nice. I hope everyone is nice More

by Beeby 29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 08, 2017

Great Service Came in to get a recall done, really impressed at how quickly they were able to get that done, especially since I know that take a while! Josh helped More

by Karellev01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Karelle! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 08, 2017

Their service is always top notch They took really good care of me and valued my time. John Goodman is the best and the reason I bought my 2nd truck BB Toyota.. More

by cpuofu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 07, 2017

We use because it is quick, efficient and very friendly Have enjoyed the quick friendly service. Facility is clean. Every approaches you and asks how they can help. Enjoyed our visit with Brent Brown welcom More

by John1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Clark, Matt Wiest
May 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback John! We are happy to hear you had a great experience with Jennifer, Todd and Matt. We look forward to seeing you again!

May 07, 2017

Quick and speedy 15K service Jennifer checked me in quickly and gave me an estimate when my car would be ready. She called me on my cell to let me know when it was done, which was More

by lp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

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