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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 12, 2017

The service department is awesome! I like that I can schedule a service online. From there, a service advisor (Casandra is my favorite) will call or text to confirm my appointment. When More

by acsmithee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston
May 15, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are very happy to her you had a great experience with Mike and Casandra. We look forward to seeing you again!

May 12, 2017

Everyone is so nice and friendly! Love the vibe there and how my previous mechanics remember me! 10/10 would go back. I've had Joel and Mike, loved the service both times. The conversa More

by Kaitlynwinget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kaitlyn! We are happy to her you had a great experience with Joel and Mike. We look forward to seeing you again!

May 12, 2017

Great 👍🏻 Great, quick, friendly service. Josh remembered me from past service visits and once again, took great care of me and my Highlander. Josh Tanner is my More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had another great experience with Josh. We look forward to seeing you again!

May 12, 2017

Nice people doing their job! Everyone was very helpful. From the service manager to Joel to loafie and Matt. Thanks guys for taking care of my oil change. You guys rock! More

by Laes1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Brown, Matt Wiest
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel, Lofi, Matt and George. We look forward to seeing you again!

May 12, 2017

Great customer service! I had to take my Yaris in for a couple recall notices, Josh at Brent Brown Toyota knew I was in a hurry and he got me in and out fast and called me wh More

by Kristy Putnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kristy! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 11, 2017

Good place to take my car Brent Brown dealership very efficiently dealt with my automobile registration, which required an emissions test. It was all handled quickly and every More

by Neddie_Go2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
May 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

May 11, 2017

Friendly and professional All these service guys & gal visit with you to explain what needs to be done as though they've known you a long time. Mike always welcomes me back. G More

by dutch35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Black, Matt Wiest
May 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Matt. We look forward to seeing you again!

May 11, 2017

Great Service I went in just for my 20,000 mile check and they were so fast and nice as always. Jenn was very friendly and helped answer questions I had. More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Katie! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

May 11, 2017

Quick - In and Out Jennifer was very friendly and took the time to look up other information on my truck, I wasn't sure of. The time to get my truck service was under th More

by Sean Gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Sean! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

May 11, 2017

Quality and efficient I have enjoyed my experience with the Service Center at Brent Brown because they are professional, kind and you know they care about taking care of yo More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wiest
May 11, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Cheryl! We are happy to hear you had a great experience with Matt. We look forward to seeing you again!

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