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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 15, 2017

Great experience; smooth and efficient! No complaints! I just went in for my 6-month 20,000 mile service, and they were quick and helpful, explaining what they did and what their recommendat More

by snicket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 15, 2017

Worked with my schedule and budget I had some expensive routine maintenance that needed to be done but I didn't feel pressured to have to do it all at once. They understood my constrain More

by billsjw
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

May 14, 2017

Good Basic Sevice They did a good job getting them basic service and a recall done it a fast, professional manner and didn't try to make me feel pressured for unnecessa More

by PriusOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 14, 2017

I don't usually go to dealerships for service. They have been very helpful and the recommendations are spot on. They are not pushy at all for services and the the 3 oil change deal is excellent. Yo More

by Scotthom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Scott! We are happy to hear you had a great experience with Casandra and Mike. We look forward to seeing you again!

May 13, 2017

Service dept. was very attentive even though I was early.. Jen & Mat were very prompt and friendly and kept me informed the whole time. The car needed more than the regular service and they promptly had it ta More

by Tilly K Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark, Matt Wiest
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Tilly! We are happy to hear you had a great experience with Jennifer and Matt. We look forward to seeing you again!

May 13, 2017

Great! The service employees were very understanding and accommodating even after I had made a mistake and arrived the day before my appointment date. Wonde More

by Lindsay1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Lindsay! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

May 13, 2017

Service staff excellent The service department were the most customer oriented staff I have ever encountered at a dealership. I brought my car in on the wrong day and didn't More

by Tazzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

May 13, 2017

Great Service Experience Excellent service, work completed quickly, and friendly staff made the visit pleasant. It was a beautiful Spring day and the birds were singing. A g More

by Gary Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Gary! We are happy to hear you had a great experience with Jennifer on such a nice day. We look forward to seeing you again!

May 13, 2017

service with a smile they got us in and out in the time they said they would and explained what else needed to be done on our next visit More

by judith rawlings
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Judith! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

May 12, 2017

Solid Dealership This is a dealership that has a service department that really tries to serve their customers effeciently and quickly. Likewise, the sales staff is v More

by Thomas Roush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston, Jennifer Clark
May 15, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Thomas! We are happy to her you had a great experience with Jennifer, Casandra and Mike. We look forward to seeing you again!

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